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2021-02-10

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Savers in Asia-Pacific more likely to trust robots than humans to manage their money

Instability in financial markets and personal finances over the course of 2020 may have significantl

Savers in Asia-Pacific more likely to trust robots than humans to manage their money

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84% of whom said they would trust a robot over themselves to look after their money and 83% of whom rated machines’ abilities over their own finance teams.\nRobots on the rise\nThe “Money & Machine” study — which was part of a wider global report — surveyed more than 2,500 consumers and business leaders across Asia-Pacific, namely in Australia, China, India, Japan and Singapore, to determine how people’s relationship with money had changed under the pandemic.\nRespondents in Japan, China and India were most convinced by robots’ abilities of all the 14 countries surveyed globally. Meanwhile, those in Australia (55%) were the most skeptical within Asia-Pacific.\nRobots were preferred across a range of capabilities, including their perceived ability to free up spare time (38%), detect fraud (36%) and reduce unnecessary spending (34%).\nHowever, they lagged behind on their apparent investing abilities, with just 11% of respondents citing robots’ stock buying abilities after the pandemic sparked a surge in do-it-yourself trades among retail investors.\n“There is no precedence to the impacts of the pandemic and uncertainty of this scale, with both business leaders and consumers looking for trusted use cases when trusting robots,” Guruprasad Gaonkar, global go-to-market lead for Oracle’s ERP Cloud Business said, suggesting that robots so far lack the track record to deal with the market fluctuations experienced under the pandemic.\nShifting financial habits\nThe report also highlights a wider shift in financial habits under the pandemic. Of those surveyed, 74% of consumers said the events of 2020 have changed the way they now think about physical cash, while 64% said it has changed the way they buy goods and services.\nOverall, nearly half (49%) of Asia-Pacific respondents said they believe robots will replace personal financial advisors within the next five years. Again, that figure was higher in China (63%).\n“The role of finance teams and financial advisors will never be the same,” Gaonkar said. “90% of business leaders believe robots will replace finance professionals, and almost two-thirds (62%) believe it will happen within the next five years (by 2025).”\nEven so, most consumers said they would still prefer to consult a personal financial advisor for guidance on major purchasing decisions, such as buying a house (37%), buying a car (34%) and planning a vacation (33%).","news_type":1},"isVote":1,"tweetType":1,"viewCount":902,"commentLimit":10,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"symbols":[],"verified":2,"subType":0,"readableState":1,"langContent":"EN","currentLanguage":"EN","warmUpFlag":false,"orderFlag":false,"shareable":true,"causeOfNotShareable":"","featuresForAnalytics":[],"commentAndTweetFlag":false,"andRepostAutoSelectedFlag":false,"upFlag":false,"length":4,"xxTargetLangEnum":"ORIG"},"commentList":[],"hasMoreComment":false,"orderType":2}

Savers in Asia-Pacific more likely to trust robots than humans to manage their money

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