蔚来ES8爆一个胎维修花了14.6万元，郑州车主郑先生懵了！_老虎社区_美港股上老虎

蔚来ES8爆一个胎维修花了14.6万元，郑州车主郑先生懵了！

雪球综合2020-10-27

原标题：蔚来ES8爆一个胎维修花了14.6万元，郑州车主郑先生懵了！来源：雪球综合近日，郑州蔚来ES8车主郑先生因爆胎维修费用高达14.6万元遭保险公司拒赔一事闹得沸沸扬扬。事情是这样的，郑先生于2018年8月，花50多万元购买蔚来ES8电动车，并且当时还购买了蔚来服务无忧选装套餐。2019年9月3日晚，郑先生在河南省新密市某路段发生单车交通事故。事故造车ES8左前轮轮毂破裂，车胎破损。郑先生...

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破风者LL
·2020-10-27
酒驾，**不嫌弃事大，是吧
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takeofftime
·2020-10-27
就是酒驾，当时不报警，次日报警，保险公司又不是傻子，没有当时交警的事故单，当然拒绝赔偿。法院人家有理有据支持保险公司。
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芭菲盛宴
·2020-10-27
这样才赚钱
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愿我三旬时模样
·2020-10-27
已证实，这个车主二审败诉
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WTTAO
·2020-10-27
撞车不报保险？这是什么操作，搞不好是酒驾。
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蔚来ES8车主郑先生因爆胎维修费用高达14.6万元遭保险公司拒赔一事闹得沸沸扬扬。事情是这样的，郑先生于2018年8月，花50多万元购买蔚来ES8电动车，并且当时还购买了蔚来服务无忧选装套餐。2019年9月3日晚，郑先生在河南省新密市某路段发生单车交通事故。事故造车ES8左前轮轮毂破裂，车胎破损。郑先生称，事后给蔚来售后人员打电话，对方提示郑先生，车辆购买时有蔚来服务无忧套餐，可以让蔚来负责车辆维修，自己不用出钱。因此，郑先生并没有报保险。但几天后，去提车的郑先生却傻了眼，维修清单上有数十项维修服务，明明只是想更换一个左前轮轮毂和轮胎，怎么就变成了四个轮胎和轮毂都被更换。更让郑先生接受不了的是，说好的免费维修，最终维修费用却高达14.6万元！而且保险公司拒绝赔付，这笔钱需要郑先生自己支付。看到这样的情况，郑先生当时都懵了，并质疑售后中心过度维修。保险公司表示拒赔后，郑先生联系了蔚来汽车郑州地区的都经理。都经理表示，可以起诉保险公司，索要维修费。都经理给郑先生找了律师，并出了律师费，帮助起诉。令郑先生遗憾的是，官司输了，法院并不支持诉讼请求。而维修方却称：我只是受委托修车，有事找厂家。“该我出的钱，一分钱不会少。不该出的，一分钱我不会拿。”郑先生说，按照他的诉求，支付过左前轮胎、轮毂钱，即可开车走人。若4S店嫌亏，不妨将更换过的其他零件，全部换作原来的配件。该诉求，遭到维修方宋经理拒绝。一年过去，如何处理此事，两家公司不断“踢皮球”，而一年多未开，郑先生的蔚来电动车ES8周身覆盖尘土。此事经过媒体的曝光后，也引起蔚来官方的重视。此次事件的结果还是很好的。那就是蔚来汽车总裁秦力洪回应此事：对郑先生的经济损失兜底。最终，郑先生只是花了很少的维修费用，就把车开走了。再说几句蔚来如今在中国新能源车领域的吸睛能力仅次于特斯拉，其用车无忧的套餐还是很有噱头的。先不说是否有用，至少为新车的宣传造势方面是做到位了。就这件事而言，车主郑先生和蔚来双方都有错，郑先生错在发生交通事故太相信蔚来的售后，第一时间没有报警并告知保险公司。蔚来的错在于，售后工作人员对于蔚来\"服务无忧\"执行不到位。还希望蔚来能够从根本上解决这一问题，为用户提供更好的售后服务。","kind":null,"is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"0","news_tag":"","news_rank":0,"symbols":[],"gpt_button":1},"commentList":[{"id":308075920,"gmtCreate":1603810442560,"gmtModify":1703830831741,"author":{"id":"3534243483510477","authorId":"3534243483510477","name":"破风者LL","avatar":"https://static.laohu8.com/default-avatar.jpg","vip":1,"crmLevel":1,"crmLevelSwitch":0,"idStr":"3534243483510477","authorIdStr":"3534243483510477"},"htmlText":"酒驾，**不嫌弃事大，是吧","listText":"酒驾，**不嫌弃事大，是吧","text":"酒驾，**不嫌弃事大，是吧","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/308075920","repostId":2078687857,"repostType":2,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"CN"},{"id":308046143,"gmtCreate":1603808240482,"gmtModify":1703830815710,"author":{"id":"3500083150167355","authorId":"3500083150167355","name":"takeofftime","avatar":"https://static.tigerbbs.com/05ca570c22e7c203802f3d72f76bebc9","vip":1,"crmLevel":2,"crmLevelSwitch":0,"idStr":"3500083150167355","authorIdStr":"3500083150167355"},"htmlText":"就是酒驾，当时不报警，次日报警，保险公司又不是傻子，没有当时交警的事故单，当然拒绝赔偿。法院人家有理有据支持保险公司。","listText":"就是酒驾，当时不报警，次日报警，保险公司又不是傻子，没有当时交警的事故单，当然拒绝赔偿。法院人家有理有据支持保险公司。","text":"就是酒驾，当时不报警，次日报警，保险公司又不是傻子，没有当时交警的事故单，当然拒绝赔偿。法院人家有理有据支持保险公司。","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/308046143","repostId":2078687857,"repostType":2,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"CN"},{"id":308054669,"gmtCreate":1603807206151,"gmtModify":1703830805460,"author":{"id":"3518086707752506","authorId":"3518086707752506","name":"芭菲盛宴","avatar":"https://static.tigerbbs.com/c077f062dcb6e0e9eda09f6177c04573","vip":1,"crmLevel":2,"crmLevelSwitch":0,"idStr":"3518086707752506","authorIdStr":"3518086707752506"},"htmlText":"这样才赚钱","listText":"这样才赚钱","text":"这样才赚钱","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/308054669","repostId":2078687857,"repostType":2,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"CN"},{"id":308056921,"gmtCreate":1603806775963,"gmtModify":1703830801361,"author":{"id":"3554007357618831","authorId":"3554007357618831","name":"愿我三旬时模样","avatar":"https://static.tigerbbs.com/5577363462abedf047983bd565041ad5","vip":1,"hat":"https://static.tigerbbs.com/acebb9722806729a38c10fe7cde46b94","crmLevel":2,"crmLevelSwitch":0,"idStr":"3554007357618831","authorIdStr":"3554007357618831"},"htmlText":"已证实，这个车主二审败诉","listText":"已证实，这个车主二审败诉","text":"已证实，这个车主二审败诉","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/308056921","repostId":2078687857,"repostType":2,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"CN"},{"id":308029135,"gmtCreate":1603803397327,"gmtModify":1703830782784,"author":{"id":"3499857573900625","authorId":"3499857573900625","name":"WTTAO","avatar":"https://static.laohu8.com/default-avatar.jpg","vip":1,"crmLevel":2,"crmLevelSwitch":0,"idStr":"3499857573900625","authorIdStr":"3499857573900625"},"htmlText":"撞车不报保险？这是什么操作，搞不好是酒驾。","listText":"撞车不报保险？这是什么操作，搞不好是酒驾。","text":"撞车不报保险？这是什么操作，搞不好是酒驾。","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/308029135","repostId":2078687857,"repostType":2,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"CN"}],"hasMoreComments":true,"newsSizeData":{"likeSize":0,"commentSize":5,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false}}