+关注
祝你兴旺发啊
暂无个人介绍
IP属地：未知
11
关注
1
粉丝
0
主题
0
勋章
主贴
热门
祝你兴旺发啊
2021-07-10
$昇菘(OV8.SI)$
哈哈哈爱
祝你兴旺发啊
2021-07-10
Netflix 最棒
抱歉，原内容已删除
祝你兴旺发啊
2021-07-10
很棒很棒哈哈哈爱彼此
祝你兴旺发啊
2021-07-10
很棒
抱歉，原内容已删除
祝你兴旺发啊
2021-01-30
$AMD(AMD)$
[愤怒]
祝你兴旺发啊
2021-01-30
Goes up GME , no Robinhood[财迷]
抱歉，原内容已删除
去老虎APP查看更多动态
{"i18n":{"language":"zh_CN"},"userPageInfo":{"id":3574846056278975,"uuid":"3574846056278975","gmtCreate":1611830312000,"gmtModify":1611996538286,"name":"祝你兴旺发啊","pinyin":"znxwfazhunixingwangfaa","introduction":"","introductionEn":"","signature":"","avatar":"https://static.tigerbbs.com/fa7dfcbda7fc8cd418ab8dbf6a9e6ba7","hat":null,"hatId":null,"hatName":null,"vip":1,"status":2,"fanSize":1,"headSize":11,"tweetSize":17,"questionSize":0,"limitLevel":999,"accountStatus":4,"level":{"id":2,"name":"无畏虎","nameTw":"無畏虎","represent":"初生牛犊","factor":"发布3条非转发主帖,1条获得他人回复或点赞","iconColor":"3C9E83","bgColor":"A2F1D9"},"themeCounts":0,"badgeCounts":0,"badges":[],"moderator":false,"superModerator":false,"manageSymbols":null,"badgeLevel":null,"boolIsFan":false,"boolIsHead":false,"favoriteSize":0,"symbols":null,"coverImage":null,"realNameVerified":null,"userBadges":[{"badgeId":"e50ce593bb40487ebfb542ca54f6a561-1","templateUuid":"e50ce593bb40487ebfb542ca54f6a561","name":"出道虎友","description":"加入老虎社区500天","bigImgUrl":"https://static.tigerbbs.com/0e4d0ca1da0456dc7894c946d44bf9ab","smallImgUrl":"https://static.tigerbbs.com/0f2f65e8ce4cfaae8db2bea9b127f58b","grayImgUrl":"https://static.tigerbbs.com/c5948a31b6edf154422335b265235809","redirectLinkEnabled":0,"redirectLink":null,"hasAllocated":1,"isWearing":0,"stamp":null,"stampPosition":0,"hasStamp":0,"allocationCount":1,"allocatedDate":"2022.06.13","exceedPercentage":null,"individualDisplayEnabled":0,"backgroundColor":null,"fontColor":null,"individualDisplaySort":0,"categoryType":1001},{"badgeId":"518b5610c3e8410da5cfad115e4b0f5a-1","templateUuid":"518b5610c3e8410da5cfad115e4b0f5a","name":"实盘交易者","description":"完成一笔实盘交易","bigImgUrl":"https://static.tigerbbs.com/2e08a1cc2087a1de93402c2c290fa65b","smallImgUrl":"https://static.tigerbbs.com/4504a6397ce1137932d56e5f4ce27166","grayImgUrl":"https://static.tigerbbs.com/4b22c79415b4cd6e3d8ebc4a0fa32604","redirectLinkEnabled":0,"redirectLink":null,"hasAllocated":1,"isWearing":0,"stamp":null,"stampPosition":0,"hasStamp":0,"allocationCount":1,"allocatedDate":"2021.12.21","exceedPercentage":null,"individualDisplayEnabled":0,"backgroundColor":null,"fontColor":null,"individualDisplaySort":0,"categoryType":1100}],"userBadgeCount":2,"currentWearingBadge":null,"individualDisplayBadges":null,"crmLevel":5,"crmLevelSwitch":0,"location":"未知","starInvestorFollowerNum":0,"starInvestorFlag":false,"starInvestorOrderShareNum":0,"subscribeStarInvestorNum":0,"ror":null,"winRationPercentage":null,"showRor":false,"investmentPhilosophy":null,"starInvestorSubscribeFlag":false},"baikeInfo":{},"tab":"hot","tweets":[{"id":141603053,"gmtCreate":1625853243772,"gmtModify":1631886132009,"author":{"id":"3574846056278975","authorId":"3574846056278975","name":"祝你兴旺发啊","avatar":"https://static.tigerbbs.com/fa7dfcbda7fc8cd418ab8dbf6a9e6ba7","crmLevel":5,"crmLevelSwitch":0,"followedFlag":false},"themes":[],"htmlText":"Netflix 最棒","listText":"Netflix 最棒","text":"Netflix 最棒","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":1,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/141603053","repostId":"1153517973","repostType":4,"isVote":1,"tweetType":1,"viewCount":679,"authorTweetTopStatus":1,"verified":2,"comments":[],"imageCount":0,"langContent":"CN","totalScore":0},{"id":141609283,"gmtCreate":1625853201142,"gmtModify":1631891711559,"author":{"id":"3574846056278975","authorId":"3574846056278975","name":"祝你兴旺发啊","avatar":"https://static.tigerbbs.com/fa7dfcbda7fc8cd418ab8dbf6a9e6ba7","crmLevel":5,"crmLevelSwitch":0,"followedFlag":false},"themes":[],"htmlText":"很棒很棒哈哈哈爱彼此","listText":"很棒很棒哈哈哈爱彼此","text":"很棒很棒哈哈哈爱彼此","images":[{"img":"https://static.tigerbbs.com/3056035516c0a610ce8c16a70ca9678b","width":"1125","height":"2973"}],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/141609283","isVote":1,"tweetType":1,"viewCount":472,"authorTweetTopStatus":1,"verified":2,"comments":[],"imageCount":1,"langContent":"CN","totalScore":0},{"id":141609622,"gmtCreate":1625853155566,"gmtModify":1631891711562,"author":{"id":"3574846056278975","authorId":"3574846056278975","name":"祝你兴旺发啊","avatar":"https://static.tigerbbs.com/fa7dfcbda7fc8cd418ab8dbf6a9e6ba7","crmLevel":5,"crmLevelSwitch":0,"followedFlag":false},"themes":[],"htmlText":"很棒","listText":"很棒","text":"很棒","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/141609622","repostId":"1153041537","repostType":4,"repost":{"id":"1153041537","pubTimestamp":1625832847,"share":"https://www.laohu8.com/m/news/1153041537?lang=&edition=full","pubTime":"2021-07-09 20:14","market":"hk","language":"zh","title":"美团：骑手关心的差评申诉问题正在改进中","url":"https://stock-news.laohu8.com/highlight/detail?id=1153041537","media":"新浪科技","summary":"在后续的工作中，将会把骑手在送餐途中可能遇到的共性问题前置。","content":"<p>7月9日晚间消息，“美团Meituan”微信公众号日发声明称，骑手评价及申诉流程之所以存在，是想在给用户良好体验的同时，筛除非骑手原因造成的差评，保证骑手被公平对待。</p>\n<p>声明表示，目前骑手评价及申诉流程，虽然能够筛除部分不合理差评，但许多因送餐途中突发状况造成的差评，要在服务评价产生后才能通过投诉的方式说明，这在一定程度上增加了骑手的沟通成本和证明难度。</p>\n<p>声明还称，在后续的工作中，将会把骑手在送餐途中可能遇到的共性问题前置，为骑手提供实时上报申诉的通道，消除非骑手原因的差评，减少骑手后续的沟通成本，通过产品功能的改进解决客诉问题。目前，通过调研和实地走访，美团已经迭代梳理出了30多个异常场景。</p>\n<p>美团表示，如果骑手在前置场景以外，对申诉不通过的订单仍有异议，可以继续投诉至人工客服。美团将根据骑手反馈及取证情况进行再次判别。</p>\n<p><b>以下为声明全文：</b></p>\n<p>一直以来，为了更好地了解骑手工作中的痛点和难点，除了骑手恳谈会，我们也在关注网上关于骑手工作的讨论和建议。最近，我们看到许多网友和我们一样在思考骑手配送的相关问题，有人问“骑手遇到那种谁都给差评的用户咋整”，有人问“骑手拒绝帮带垃圾，顾客给了骑手差评，是不是对骑手不公平”。</p>\n<p>与此同时，我们也看到一些骑手在网上“吐槽”自己遇到的状况，“我等了这个商家好久，他就是不出餐，耽误了送餐时间，结果顾客给了我差评”“突然联系不上顾客，送不了餐，后来我被差评了，有点冤”。大家的疑问和吐槽我们收到了，今天，我们想和大家一起讨论骑手差评及申诉问题。</p>\n<p>作为一个服务平台，我们认为用户享有对服务做出评价的权利，也理解用户希望能获得更好的服务，或请骑手在生活小事上搭把手的需求。每天，我们都会收到来自用户的大量好评和差评，这些评论涉及方方面面，对骑手造成困扰的，往往是那些不是他们自身原因造成的差评。如“商家定位错误导致无法取餐”“顾客心情不好”等等。骑手评价及申诉流程之所以存在，是想在给用户良好体验的同时，筛除非骑手原因造成的差评，保证骑手被公平对待。</p>\n<p>骑手评价及申诉流程</p>\n<p><img src=\"https://static.tigerbbs.com/54fa630410b8e7215f0301064e35b80b\" tg-width=\"550\" tg-height=\"407\" referrerpolicy=\"no-referrer\"></p>\n<p>但在实际的运转过程中，我们发现，目前的骑手评价及申诉流程，虽然能够筛除部分不合理差评，但许多因送餐途中突发状况造成的差评，要在服务评价产生后才能通过投诉的方式说明，这在一定程度上增加了骑手的沟通成本和证明难度。</p>\n<p>骑手异常订单申诉流程</p>\n<p><img src=\"https://static.tigerbbs.com/f0c8a3ff5b15c70c0f3c82fd7371a71c\" tg-width=\"550\" tg-height=\"275\" referrerpolicy=\"no-referrer\"></p>\n<p>在后续的工作中，我们会继续将骑手在送餐途中可能遇到的共性问题前置，为骑手提供实时上报申诉的通道，消除非骑手原因的差评，减少骑手后续的沟通成本，通过产品功能的改进解决客诉问题。目前，通过调研和实地走访，我们已经迭代梳理出了30多个异常场景，如下图所示：</p>\n<p>骑手可前置上报或申诉的异常场景</p>\n<p><img src=\"https://static.tigerbbs.com/397f605cf7aa656016db80fe18699957\" tg-width=\"550\" tg-height=\"898\" referrerpolicy=\"no-referrer\"></p>\n<p>有人问，将这些场景前置有什么好处呢，你能直接点说嘛？举个例子，如果骑手到达送餐地点，但联系不上用户，以前可能要等到用户给出差评后，骑手通过投诉的方式说明情况，后置说明情况可能存在一定难度。但在优化后，骑手可以在联系不到用户的当下就操作上报。上报成功后，后续平台在统计用户评价时，将直接为骑手剔除差评，无需骑手投诉。</p>\n<p>三步操作即可前置上报异常场景</p>\n<p><img src=\"https://static.tigerbbs.com/74321b4a5642d8859ae63b17b049d596\" tg-width=\"550\" tg-height=\"299\" referrerpolicy=\"no-referrer\"></p>\n<p>此外，如果骑手在前置场景以外，对申诉不通过的订单仍有异议，可以继续投诉至人工客服。我们将根据骑手反馈及取证情况进行再次判别。</p>\n<p>外卖是一个连接用户、商家、骑手三方的业务，均衡、提升三方的体验同样重要。外卖配送场景的多变和复杂，要求我们更耐心、细致、科学地处理工作，目前，虽然我们已经梳理前置了一些场景，但仍有多需要完善的地方。未来，我们会继续行动、倾听和完善，努力给用户带来更好的产品服务体验，也不断提升骑手的配送体验。你恳谈，我恳改。如果大家有更多建议，欢迎留言到评论区。</p>","source":"sina_tech","collect":0,"html":"<!DOCTYPE html>\n<html>\n<head>\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\" />\n<meta name=\"viewport\" content=\"width=device-width,initial-scale=1.0,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no\"/>\n<meta name=\"format-detection\" content=\"telephone=no,email=no,address=no\" />\n<title>美团：骑手关心的差评申诉问题正在改进中</title>\n<style type=\"text/css\">\na,abbr,acronym,address,applet,article,aside,audio,b,big,blockquote,body,canvas,caption,center,cite,code,dd,del,details,dfn,div,dl,dt,\nem,embed,fieldset,figcaption,figure,footer,form,h1,h2,h3,h4,h5,h6,header,hgroup,html,i,iframe,img,ins,kbd,label,legend,li,mark,menu,nav,\nobject,ol,output,p,pre,q,ruby,s,samp,section,small,span,strike,strong,sub,summary,sup,table,tbody,td,tfoot,th,thead,time,tr,tt,u,ul,var,video{ font:inherit;margin:0;padding:0;vertical-align:baseline;border:0 }\nbody{ font-size:16px; line-height:1.5; color:#999; background:transparent; }\n.wrapper{ overflow:hidden;word-break:break-all;padding:10px; }\nh1,h2{ font-weight:normal; line-height:1.35; margin-bottom:.6em; }\nh3,h4,h5,h6{ line-height:1.35; margin-bottom:1em; }\nh1{ font-size:24px; }\nh2{ font-size:20px; }\nh3{ font-size:18px; }\nh4{ font-size:16px; }\nh5{ font-size:14px; }\nh6{ font-size:12px; }\np,ul,ol,blockquote,dl,table{ margin:1.2em 0; }\nul,ol{ margin-left:2em; }\nul{ list-style:disc; }\nol{ list-style:decimal; }\nli,li p{ margin:10px 0;}\nimg{ max-width:100%;display:block;margin:0 auto 1em; }\nblockquote{ color:#B5B2B1; border-left:3px solid #aaa; padding:1em; }\nstrong,b{font-weight:bold;}\nem,i{font-style:italic;}\ntable{ width:100%;border-collapse:collapse;border-spacing:1px;margin:1em 0;font-size:.9em; }\nth,td{ padding:5px;text-align:left;border:1px solid #aaa; }\nth{ font-weight:bold;background:#5d5d5d; }\n.symbol-link{font-weight:bold;}\n/* header{ border-bottom:1px solid #494756; } */\n.title{ margin:0 0 8px;line-height:1.3;color:#ddd; }\n.meta {color:#5e5c6d;font-size:13px;margin:0 0 .5em; }\na{text-decoration:none; color:#2a4b87;}\n.meta .head { display: inline-block; overflow: hidden}\n.head .h-thumb { width: 30px; height: 30px; margin: 0; padding: 0; border-radius: 50%; float: left;}\n.head .h-content { margin: 0; padding: 0 0 0 9px; float: left;}\n.head .h-name {font-size: 13px; color: #eee; margin: 0;}\n.head .h-time {font-size: 11px; color: #7E829C; margin: 0;line-height: 11px;}\n.small {font-size: 12.5px; display: inline-block; transform: scale(0.9); -webkit-transform: scale(0.9); transform-origin: left; -webkit-transform-origin: left;}\n.smaller {font-size: 12.5px; display: inline-block; transform: scale(0.8); -webkit-transform: scale(0.8); transform-origin: left; -webkit-transform-origin: left;}\n.bt-text {font-size: 12px;margin: 1.5em 0 0 0}\n.bt-text p {margin: 0}\n</style>\n</head>\n<body>\n<div class=\"wrapper\">\n<header>\n<h2 class=\"title\">\n美团：骑手关心的差评申诉问题正在改进中\n</h2>\n\n<h4 class=\"meta\">\n\n\n2021-07-09 20:14 北京时间 <a href=https://finance.sina.com.cn/tech/2021-07-09/doc-ikqciyzk4528982.shtml><strong>新浪科技</strong></a>\n\n\n</h4>\n\n</header>\n<article>\n<div>\n<p>7月9日晚间消息，“美团Meituan”微信公众号日发声明称，骑手评价及申诉流程之所以存在，是想在给用户良好体验的同时，筛除非骑手原因造成的差评，保证骑手被公平对待。\n声明表示，目前骑手评价及申诉流程，虽然能够筛除部分不合理差评，但许多因送餐途中突发状况造成的差评，要在服务评价产生后才能通过投诉的方式说明，这在一定程度上增加了骑手的沟通成本和证明难度。\n声明还称，在后续的工作中，将会把骑手在送餐...</p>\n\n<a href=\"https://finance.sina.com.cn/tech/2021-07-09/doc-ikqciyzk4528982.shtml\">Web Link</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","type":0,"thumbnail":"https://static.tigerbbs.com/9149ee38be553ca11bd01b0a72f4964e","relate_stocks":{"03690":"美团-W"},"source_url":"https://finance.sina.com.cn/tech/2021-07-09/doc-ikqciyzk4528982.shtml","is_english":false,"share_image_url":"https://static.laohu8.com/e9f99090a1c2ed51c021029395664489","article_id":"1153041537","content_text":"7月9日晚间消息，“美团Meituan”微信公众号日发声明称，骑手评价及申诉流程之所以存在，是想在给用户良好体验的同时，筛除非骑手原因造成的差评，保证骑手被公平对待。\n声明表示，目前骑手评价及申诉流程，虽然能够筛除部分不合理差评，但许多因送餐途中突发状况造成的差评，要在服务评价产生后才能通过投诉的方式说明，这在一定程度上增加了骑手的沟通成本和证明难度。\n声明还称，在后续的工作中，将会把骑手在送餐途中可能遇到的共性问题前置，为骑手提供实时上报申诉的通道，消除非骑手原因的差评，减少骑手后续的沟通成本，通过产品功能的改进解决客诉问题。目前，通过调研和实地走访，美团已经迭代梳理出了30多个异常场景。\n美团表示，如果骑手在前置场景以外，对申诉不通过的订单仍有异议，可以继续投诉至人工客服。美团将根据骑手反馈及取证情况进行再次判别。\n以下为声明全文：\n一直以来，为了更好地了解骑手工作中的痛点和难点，除了骑手恳谈会，我们也在关注网上关于骑手工作的讨论和建议。最近，我们看到许多网友和我们一样在思考骑手配送的相关问题，有人问“骑手遇到那种谁都给差评的用户咋整”，有人问“骑手拒绝帮带垃圾，顾客给了骑手差评，是不是对骑手不公平”。\n与此同时，我们也看到一些骑手在网上“吐槽”自己遇到的状况，“我等了这个商家好久，他就是不出餐，耽误了送餐时间，结果顾客给了我差评”“突然联系不上顾客，送不了餐，后来我被差评了，有点冤”。大家的疑问和吐槽我们收到了，今天，我们想和大家一起讨论骑手差评及申诉问题。\n作为一个服务平台，我们认为用户享有对服务做出评价的权利，也理解用户希望能获得更好的服务，或请骑手在生活小事上搭把手的需求。每天，我们都会收到来自用户的大量好评和差评，这些评论涉及方方面面，对骑手造成困扰的，往往是那些不是他们自身原因造成的差评。如“商家定位错误导致无法取餐”“顾客心情不好”等等。骑手评价及申诉流程之所以存在，是想在给用户良好体验的同时，筛除非骑手原因造成的差评，保证骑手被公平对待。\n骑手评价及申诉流程\n\n但在实际的运转过程中，我们发现，目前的骑手评价及申诉流程，虽然能够筛除部分不合理差评，但许多因送餐途中突发状况造成的差评，要在服务评价产生后才能通过投诉的方式说明，这在一定程度上增加了骑手的沟通成本和证明难度。\n骑手异常订单申诉流程\n\n在后续的工作中，我们会继续将骑手在送餐途中可能遇到的共性问题前置，为骑手提供实时上报申诉的通道，消除非骑手原因的差评，减少骑手后续的沟通成本，通过产品功能的改进解决客诉问题。目前，通过调研和实地走访，我们已经迭代梳理出了30多个异常场景，如下图所示：\n骑手可前置上报或申诉的异常场景\n\n有人问，将这些场景前置有什么好处呢，你能直接点说嘛？举个例子，如果骑手到达送餐地点，但联系不上用户，以前可能要等到用户给出差评后，骑手通过投诉的方式说明情况，后置说明情况可能存在一定难度。但在优化后，骑手可以在联系不到用户的当下就操作上报。上报成功后，后续平台在统计用户评价时，将直接为骑手剔除差评，无需骑手投诉。\n三步操作即可前置上报异常场景\n\n此外，如果骑手在前置场景以外，对申诉不通过的订单仍有异议，可以继续投诉至人工客服。我们将根据骑手反馈及取证情况进行再次判别。\n外卖是一个连接用户、商家、骑手三方的业务，均衡、提升三方的体验同样重要。外卖配送场景的多变和复杂，要求我们更耐心、细致、科学地处理工作，目前，虽然我们已经梳理前置了一些场景，但仍有多需要完善的地方。未来，我们会继续行动、倾听和完善，努力给用户带来更好的产品服务体验，也不断提升骑手的配送体验。你恳谈，我恳改。如果大家有更多建议，欢迎留言到评论区。","news_type":1},"isVote":1,"tweetType":1,"viewCount":461,"authorTweetTopStatus":1,"verified":2,"comments":[],"imageCount":0,"langContent":"CN","totalScore":0},{"id":141609917,"gmtCreate":1625853107039,"gmtModify":1631886423844,"author":{"id":"3574846056278975","authorId":"3574846056278975","name":"祝你兴旺发啊","avatar":"https://static.tigerbbs.com/fa7dfcbda7fc8cd418ab8dbf6a9e6ba7","crmLevel":5,"crmLevelSwitch":0,"followedFlag":false},"themes":[],"htmlText":"<a href=\"https://laohu8.com/S/OV8.SI\">$昇菘(OV8.SI)$</a>哈哈哈爱","listText":"<a href=\"https://laohu8.com/S/OV8.SI\">$昇菘(OV8.SI)$</a>哈哈哈爱","text":"$昇菘(OV8.SI)$哈哈哈爱","images":[{"img":"https://static.tigerbbs.com/848fda928c92cf578fe4fcb761e6945c","width":"1242","height":"2151"}],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":1,"repostSize":0,"link":"https://laohu8.com/post/141609917","isVote":1,"tweetType":1,"viewCount":429,"authorTweetTopStatus":1,"verified":2,"comments":[],"imageCount":1,"langContent":"CN","totalScore":0},{"id":312958070,"gmtCreate":1612000437790,"gmtModify":1703757382498,"author":{"id":"3574846056278975","authorId":"3574846056278975","name":"祝你兴旺发啊","avatar":"https://static.tigerbbs.com/fa7dfcbda7fc8cd418ab8dbf6a9e6ba7","crmLevel":5,"crmLevelSwitch":0,"followedFlag":false},"themes":[],"htmlText":"<a href=\"https://laohu8.com/S/AMD\">$AMD(AMD)$</a>[愤怒] ","listText":"<a href=\"https://laohu8.com/S/AMD\">$AMD(AMD)$</a>[愤怒] ","text":"$AMD(AMD)$[愤怒]","images":[{"img":"https://static.tigerbbs.com/4d636d4629110d3b353717cd8f29cc50","width":"1242","height":"2151"}],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/312958070","isVote":1,"tweetType":1,"viewCount":629,"authorTweetTopStatus":1,"verified":2,"comments":[],"imageCount":1,"langContent":"CN","totalScore":0},{"id":312951422,"gmtCreate":1612000343066,"gmtModify":1703757381987,"author":{"id":"3574846056278975","authorId":"3574846056278975","name":"祝你兴旺发啊","avatar":"https://static.tigerbbs.com/fa7dfcbda7fc8cd418ab8dbf6a9e6ba7","crmLevel":5,"crmLevelSwitch":0,"followedFlag":false},"themes":[],"htmlText":"Goes up GME , no Robinhood[财迷] ","listText":"Goes up GME , no Robinhood[财迷] ","text":"Goes up GME , no Robinhood[财迷]","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/312951422","repostId":"1137182252","repostType":4,"repost":{"id":"1137182252","pubTimestamp":1611909009,"share":"https://www.laohu8.com/m/news/1137182252?lang=&edition=full","pubTime":"2021-01-29 16:30","market":"us","language":"en","title":"Robinhood Raises $1 Billion in Dash for Cash After Trader Revolt","url":"https://stock-news.laohu8.com/highlight/detail?id=1137182252","media":"Bloomberg","summary":"New York markets had just fired up, and the investing world was tuning in for Thursday’s episode of ","content":"<p>New York markets had just fired up, and the investing world was tuning in for Thursday’s episode of the continuing drama: Legions ofRobinhood Marketsinvestors versus hedge-fund Goliaths.</p><p>But within minutes, a shock wave invisible to the outside world rattled the mechanics of Wall Street -- sending Robinhood rushing for more than $1 billion of additional cash. The stock market’s central clearing hub had demanded large sums of collateral from brokerages including Robinhood that for weeks had facilitated spectacular jumps in shares such as GameStop Corp.</p><p>The Silicon Valley venture with the wildly popular no-fee trading app came to a crossroads. It reined in the risk to itself by banning certain trades and unwinding client bets -- igniting an outcry from customers and even U.S. political leaders. By that night, word was emerging that Robinhood had raised more than $1 billion from existing investors anddrawn hundreds of millions morefrom bank credit lines to weather the storm.</p><p>“Look, it is not negotiable for us to comply with our financial requirements and our clearinghouse deposits,” Robinhood Chief Executive Officer Vlad Tenev said in defending his firm’s decisions on Thursday in a Bloomberg Television interview. “We have to do that.”</p><p>The capital injection is “a strong sign of confidence from investors that will help us continue to further serve our customers,” a Robinhood spokesperson later said in an emailed statement. The money will allow the firm to “continue to invest in record growth.”</p><p>When the history of this month’s stock mania is written, it may be a story of how retail traders set out from Reddit message boards to challenge Wall Street’s status quo -- and ended up battering their beloved brokerage too.</p><p>For weeks, Robinhood, with a mission “to democratize finance for all,” has been their trading platform of choice as they inflictedbillions of dollars of losseson hedge funds by sending stocks that those firms had shorted into the stratosphere -- a sort-of populist crusade into the staid world of finance.</p><p>Robinhood’s trading restrictions made virtually nobody happy Thursday, except perhaps the hedge funds. In a surreal scene, political archenemies Alexandria Ocasio-Cortez and Ted Cruz found common ground in lashing the firm’s decisions. Conspiracy theories erupted online.</p><p>The question is whether such critics will dig into the industry’s inner workings, where pressure mounted on Robinhood and other firms to limit certain trades. That would put a rare spotlight on arcane parts of the market designed to prevent catastrophe, such as theDepository Trust & Clearing Corp.</p><p>Not ‘Nefarious’What's moving marketsStart your day with the 5 Things newsletter.EmailBloomberg may send me offers and promotions.Sign UpBy submitting my information, I agree to thePrivacy Policyand Terms of Service.</p><p>One key consideration for brokers, particularly around high-flying and volatile stocks like GameStop, is in the money they must put up with the DTCC while waiting a few days for stock transactions to settle. Those outlays, which behave like margin in a brokerage account, can create a cash crunch on volatile days, say when GameStop falls from $483 to $112 like it did at one point during Thursday’s session.</p><p>“It’s not really Robinhood doing nefarious stuff,” said Bloomberg Intelligence analyst Larry Tabb. “It’s the DTCC saying ‘This stuff is just too risky. We don’t trust that these guys have the cash to be able to withstand settling these things two days from now, because in two days, who knows what the price could be, it could be zero.’”</p><p>The trouble on Thursday began around 10 a.m., when after days of turbulence, the DTCC demanded significantly more collateral from member brokers, according to two people familiar with the matter.</p><p>A spokesman for the DTCC wouldn’t specify how much it required from specific firms but said that by the end of the day industrywide collateral requirements jumped to $33.5 billion, up from $26 billion.</p><p>‘Rare Circumstances’</p><p>Brokerage executives rushed to figure out how to come up with the funds. Robinhood’s reaction drew the most public attention, but the firm wasn’t alone in limiting trading of stocks such as GameStop and AMC Entertainment Holdings Inc.</p><p>In fact,Charles Schwab Corp.’s TD Ameritrade curbed transactions in both of those companies on Wednesday.Interactive Brokers Group Inc.andMorgan Stanley’s E*Trade took similar action Thursday.</p><p>Thomas Peterffy, the billionaire chairman of Greenwich, Connecticut-based Interactive Brokers, told Bloomberg TV the restrictions were prompted by concerns “about the integrity of the marketplace and the system.”</p><p>E*Trade stressed that its measures were a highly unusual. “We take actions like this seriously, and only initiate them in rare circumstances,” said spokesman Thayer Fox, adding that he expected normal trading to resume Friday.</p><p>Robinhood said after markets closed that it plans to allow “limited buys” to resume in affected securities. It also tried to assuage customer concerns with an email that evening: “This was a temporary decision made to best continue serving you, and was not an easy one to make.”</p><p>Credit Lines</p><p>The firm has tapped at least several hundred million dollars from its bank credit lines, a person with knowledge of the situation said. The company’s lenders includeJPMorgan Chase & Co.andGoldman Sachs Group Inc., according todatacompiled by Bloomberg. Representatives for Robinhood and those banks declined to comment.</p><p>Robinhood’s capital remains “strong,” CEO Tenev told Bloomberg TV, underscoring that the restrictions helped protect both the brokerage and its clients.</p><p>One question is whether frustrated customers will forgive what some see as a betrayal in their campaign against Wall Street’s financial elite.</p><p>Douglas Bray, a software developer from Connecticut who’s been using Robinhood for about five years, said he plans to withdraw about $100,000 after the trading restrictions.</p><p>“I’m disappointed I could not keep my money in GME like any institutional investor could,” said Bray, 32, referring to GameStop’s ticker. “Hedge funds are on the brink of a massive short squeeze and appear to be calling in all the cavalry. So brokers are now ‘protecting’ customers as a facade so that they can appease their institutional backers. The entire community is outraged.”</p>","source":"lsy1584095487587","collect":0,"html":"<!DOCTYPE html>\n<html>\n<head>\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\" />\n<meta name=\"viewport\" content=\"width=device-width,initial-scale=1.0,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no\"/>\n<meta name=\"format-detection\" content=\"telephone=no,email=no,address=no\" />\n<title>Robinhood Raises $1 Billion in Dash for Cash After Trader Revolt</title>\n<style type=\"text/css\">\na,abbr,acronym,address,applet,article,aside,audio,b,big,blockquote,body,canvas,caption,center,cite,code,dd,del,details,dfn,div,dl,dt,\nem,embed,fieldset,figcaption,figure,footer,form,h1,h2,h3,h4,h5,h6,header,hgroup,html,i,iframe,img,ins,kbd,label,legend,li,mark,menu,nav,\nobject,ol,output,p,pre,q,ruby,s,samp,section,small,span,strike,strong,sub,summary,sup,table,tbody,td,tfoot,th,thead,time,tr,tt,u,ul,var,video{ font:inherit;margin:0;padding:0;vertical-align:baseline;border:0 }\nbody{ font-size:16px; line-height:1.5; color:#999; background:transparent; }\n.wrapper{ overflow:hidden;word-break:break-all;padding:10px; }\nh1,h2{ font-weight:normal; line-height:1.35; margin-bottom:.6em; }\nh3,h4,h5,h6{ line-height:1.35; margin-bottom:1em; }\nh1{ font-size:24px; }\nh2{ font-size:20px; }\nh3{ font-size:18px; }\nh4{ font-size:16px; }\nh5{ font-size:14px; }\nh6{ font-size:12px; }\np,ul,ol,blockquote,dl,table{ margin:1.2em 0; }\nul,ol{ margin-left:2em; }\nul{ list-style:disc; }\nol{ list-style:decimal; }\nli,li p{ margin:10px 0;}\nimg{ max-width:100%;display:block;margin:0 auto 1em; }\nblockquote{ color:#B5B2B1; border-left:3px solid #aaa; padding:1em; }\nstrong,b{font-weight:bold;}\nem,i{font-style:italic;}\ntable{ width:100%;border-collapse:collapse;border-spacing:1px;margin:1em 0;font-size:.9em; }\nth,td{ padding:5px;text-align:left;border:1px solid #aaa; }\nth{ font-weight:bold;background:#5d5d5d; }\n.symbol-link{font-weight:bold;}\n/* header{ border-bottom:1px solid #494756; } */\n.title{ margin:0 0 8px;line-height:1.3;color:#ddd; }\n.meta {color:#5e5c6d;font-size:13px;margin:0 0 .5em; }\na{text-decoration:none; color:#2a4b87;}\n.meta .head { display: inline-block; overflow: hidden}\n.head .h-thumb { width: 30px; height: 30px; margin: 0; padding: 0; border-radius: 50%; float: left;}\n.head .h-content { margin: 0; padding: 0 0 0 9px; float: left;}\n.head .h-name {font-size: 13px; color: #eee; margin: 0;}\n.head .h-time {font-size: 11px; color: #7E829C; margin: 0;line-height: 11px;}\n.small {font-size: 12.5px; display: inline-block; transform: scale(0.9); -webkit-transform: scale(0.9); transform-origin: left; -webkit-transform-origin: left;}\n.smaller {font-size: 12.5px; display: inline-block; transform: scale(0.8); -webkit-transform: scale(0.8); transform-origin: left; -webkit-transform-origin: left;}\n.bt-text {font-size: 12px;margin: 1.5em 0 0 0}\n.bt-text p {margin: 0}\n</style>\n</head>\n<body>\n<div class=\"wrapper\">\n<header>\n<h2 class=\"title\">\nRobinhood Raises $1 Billion in Dash for Cash After Trader Revolt\n</h2>\n\n<h4 class=\"meta\">\n\n\n2021-01-29 16:30 GMT+8 <a href=https://www.bloomberg.com/news/articles/2021-01-29/for-robinhood-a-dash-for-cash-after-traders-took-on-wall-street?srnd=premium-asia><strong>Bloomberg</strong></a>\n\n\n</h4>\n\n</header>\n<article>\n<div>\n<p>New York markets had just fired up, and the investing world was tuning in for Thursday’s episode of the continuing drama: Legions ofRobinhood Marketsinvestors versus hedge-fund Goliaths.But within ...</p>\n\n<a href=\"https://www.bloomberg.com/news/articles/2021-01-29/for-robinhood-a-dash-for-cash-after-traders-took-on-wall-street?srnd=premium-asia\">Web Link</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","type":0,"thumbnail":"","relate_stocks":{},"source_url":"https://www.bloomberg.com/news/articles/2021-01-29/for-robinhood-a-dash-for-cash-after-traders-took-on-wall-street?srnd=premium-asia","is_english":true,"share_image_url":"https://static.laohu8.com/e9f99090a1c2ed51c021029395664489","article_id":"1137182252","content_text":"New York markets had just fired up, and the investing world was tuning in for Thursday’s episode of the continuing drama: Legions ofRobinhood Marketsinvestors versus hedge-fund Goliaths.But within minutes, a shock wave invisible to the outside world rattled the mechanics of Wall Street -- sending Robinhood rushing for more than $1 billion of additional cash. The stock market’s central clearing hub had demanded large sums of collateral from brokerages including Robinhood that for weeks had facilitated spectacular jumps in shares such as GameStop Corp.The Silicon Valley venture with the wildly popular no-fee trading app came to a crossroads. It reined in the risk to itself by banning certain trades and unwinding client bets -- igniting an outcry from customers and even U.S. political leaders. By that night, word was emerging that Robinhood had raised more than $1 billion from existing investors anddrawn hundreds of millions morefrom bank credit lines to weather the storm.“Look, it is not negotiable for us to comply with our financial requirements and our clearinghouse deposits,” Robinhood Chief Executive Officer Vlad Tenev said in defending his firm’s decisions on Thursday in a Bloomberg Television interview. “We have to do that.”The capital injection is “a strong sign of confidence from investors that will help us continue to further serve our customers,” a Robinhood spokesperson later said in an emailed statement. The money will allow the firm to “continue to invest in record growth.”When the history of this month’s stock mania is written, it may be a story of how retail traders set out from Reddit message boards to challenge Wall Street’s status quo -- and ended up battering their beloved brokerage too.For weeks, Robinhood, with a mission “to democratize finance for all,” has been their trading platform of choice as they inflictedbillions of dollars of losseson hedge funds by sending stocks that those firms had shorted into the stratosphere -- a sort-of populist crusade into the staid world of finance.Robinhood’s trading restrictions made virtually nobody happy Thursday, except perhaps the hedge funds. In a surreal scene, political archenemies Alexandria Ocasio-Cortez and Ted Cruz found common ground in lashing the firm’s decisions. Conspiracy theories erupted online.The question is whether such critics will dig into the industry’s inner workings, where pressure mounted on Robinhood and other firms to limit certain trades. That would put a rare spotlight on arcane parts of the market designed to prevent catastrophe, such as theDepository Trust & Clearing Corp.Not ‘Nefarious’What's moving marketsStart your day with the 5 Things newsletter.EmailBloomberg may send me offers and promotions.Sign UpBy submitting my information, I agree to thePrivacy Policyand Terms of Service.One key consideration for brokers, particularly around high-flying and volatile stocks like GameStop, is in the money they must put up with the DTCC while waiting a few days for stock transactions to settle. Those outlays, which behave like margin in a brokerage account, can create a cash crunch on volatile days, say when GameStop falls from $483 to $112 like it did at one point during Thursday’s session.“It’s not really Robinhood doing nefarious stuff,” said Bloomberg Intelligence analyst Larry Tabb. “It’s the DTCC saying ‘This stuff is just too risky. We don’t trust that these guys have the cash to be able to withstand settling these things two days from now, because in two days, who knows what the price could be, it could be zero.’”The trouble on Thursday began around 10 a.m., when after days of turbulence, the DTCC demanded significantly more collateral from member brokers, according to two people familiar with the matter.A spokesman for the DTCC wouldn’t specify how much it required from specific firms but said that by the end of the day industrywide collateral requirements jumped to $33.5 billion, up from $26 billion.‘Rare Circumstances’Brokerage executives rushed to figure out how to come up with the funds. Robinhood’s reaction drew the most public attention, but the firm wasn’t alone in limiting trading of stocks such as GameStop and AMC Entertainment Holdings Inc.In fact,Charles Schwab Corp.’s TD Ameritrade curbed transactions in both of those companies on Wednesday.Interactive Brokers Group Inc.andMorgan Stanley’s E*Trade took similar action Thursday.Thomas Peterffy, the billionaire chairman of Greenwich, Connecticut-based Interactive Brokers, told Bloomberg TV the restrictions were prompted by concerns “about the integrity of the marketplace and the system.”E*Trade stressed that its measures were a highly unusual. “We take actions like this seriously, and only initiate them in rare circumstances,” said spokesman Thayer Fox, adding that he expected normal trading to resume Friday.Robinhood said after markets closed that it plans to allow “limited buys” to resume in affected securities. It also tried to assuage customer concerns with an email that evening: “This was a temporary decision made to best continue serving you, and was not an easy one to make.”Credit LinesThe firm has tapped at least several hundred million dollars from its bank credit lines, a person with knowledge of the situation said. The company’s lenders includeJPMorgan Chase & Co.andGoldman Sachs Group Inc., according todatacompiled by Bloomberg. Representatives for Robinhood and those banks declined to comment.Robinhood’s capital remains “strong,” CEO Tenev told Bloomberg TV, underscoring that the restrictions helped protect both the brokerage and its clients.One question is whether frustrated customers will forgive what some see as a betrayal in their campaign against Wall Street’s financial elite.Douglas Bray, a software developer from Connecticut who’s been using Robinhood for about five years, said he plans to withdraw about $100,000 after the trading restrictions.“I’m disappointed I could not keep my money in GME like any institutional investor could,” said Bray, 32, referring to GameStop’s ticker. “Hedge funds are on the brink of a massive short squeeze and appear to be calling in all the cavalry. So brokers are now ‘protecting’ customers as a facade so that they can appease their institutional backers. The entire community is outraged.”","news_type":1},"isVote":1,"tweetType":1,"viewCount":396,"authorTweetTopStatus":1,"verified":2,"comments":[],"imageCount":0,"langContent":"CN","totalScore":0}],"hots":[{"id":141609917,"gmtCreate":1625853107039,"gmtModify":1631886423844,"author":{"id":"3574846056278975","authorId":"3574846056278975","name":"祝你兴旺发啊","avatar":"https://static.tigerbbs.com/fa7dfcbda7fc8cd418ab8dbf6a9e6ba7","crmLevel":5,"crmLevelSwitch":0,"followedFlag":false},"themes":[],"htmlText":"<a href=\"https://laohu8.com/S/OV8.SI\">$昇菘(OV8.SI)$</a>哈哈哈爱","listText":"<a href=\"https://laohu8.com/S/OV8.SI\">$昇菘(OV8.SI)$</a>哈哈哈爱","text":"$昇菘(OV8.SI)$哈哈哈爱","images":[{"img":"https://static.tigerbbs.com/848fda928c92cf578fe4fcb761e6945c","width":"1242","height":"2151"}],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":1,"repostSize":0,"link":"https://laohu8.com/post/141609917","isVote":1,"tweetType":1,"viewCount":429,"authorTweetTopStatus":1,"verified":2,"comments":[],"imageCount":1,"langContent":"CN","totalScore":0},{"id":141603053,"gmtCreate":1625853243772,"gmtModify":1631886132009,"author":{"id":"3574846056278975","authorId":"3574846056278975","name":"祝你兴旺发啊","avatar":"https://static.tigerbbs.com/fa7dfcbda7fc8cd418ab8dbf6a9e6ba7","crmLevel":5,"crmLevelSwitch":0,"followedFlag":false},"themes":[],"htmlText":"Netflix 最棒","listText":"Netflix 最棒","text":"Netflix 最棒","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":1,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/141603053","repostId":"1153517973","repostType":4,"isVote":1,"tweetType":1,"viewCount":679,"authorTweetTopStatus":1,"verified":2,"comments":[],"imageCount":0,"langContent":"CN","totalScore":0},{"id":141609283,"gmtCreate":1625853201142,"gmtModify":1631891711559,"author":{"id":"3574846056278975","authorId":"3574846056278975","name":"祝你兴旺发啊","avatar":"https://static.tigerbbs.com/fa7dfcbda7fc8cd418ab8dbf6a9e6ba7","crmLevel":5,"crmLevelSwitch":0,"followedFlag":false},"themes":[],"htmlText":"很棒很棒哈哈哈爱彼此","listText":"很棒很棒哈哈哈爱彼此","text":"很棒很棒哈哈哈爱彼此","images":[{"img":"https://static.tigerbbs.com/3056035516c0a610ce8c16a70ca9678b","width":"1125","height":"2973"}],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/141609283","isVote":1,"tweetType":1,"viewCount":472,"authorTweetTopStatus":1,"verified":2,"comments":[],"imageCount":1,"langContent":"CN","totalScore":0},{"id":141609622,"gmtCreate":1625853155566,"gmtModify":1631891711562,"author":{"id":"3574846056278975","authorId":"3574846056278975","name":"祝你兴旺发啊","avatar":"https://static.tigerbbs.com/fa7dfcbda7fc8cd418ab8dbf6a9e6ba7","crmLevel":5,"crmLevelSwitch":0,"followedFlag":false},"themes":[],"htmlText":"很棒","listText":"很棒","text":"很棒","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/141609622","repostId":"1153041537","repostType":4,"isVote":1,"tweetType":1,"viewCount":461,"authorTweetTopStatus":1,"verified":2,"comments":[],"imageCount":0,"langContent":"CN","totalScore":0},{"id":312958070,"gmtCreate":1612000437790,"gmtModify":1703757382498,"author":{"id":"3574846056278975","authorId":"3574846056278975","name":"祝你兴旺发啊","avatar":"https://static.tigerbbs.com/fa7dfcbda7fc8cd418ab8dbf6a9e6ba7","crmLevel":5,"crmLevelSwitch":0,"followedFlag":false},"themes":[],"htmlText":"<a href=\"https://laohu8.com/S/AMD\">$AMD(AMD)$</a>[愤怒] ","listText":"<a href=\"https://laohu8.com/S/AMD\">$AMD(AMD)$</a>[愤怒] ","text":"$AMD(AMD)$[愤怒]","images":[{"img":"https://static.tigerbbs.com/4d636d4629110d3b353717cd8f29cc50","width":"1242","height":"2151"}],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/312958070","isVote":1,"tweetType":1,"viewCount":629,"authorTweetTopStatus":1,"verified":2,"comments":[],"imageCount":1,"langContent":"CN","totalScore":0},{"id":312951422,"gmtCreate":1612000343066,"gmtModify":1703757381987,"author":{"id":"3574846056278975","authorId":"3574846056278975","name":"祝你兴旺发啊","avatar":"https://static.tigerbbs.com/fa7dfcbda7fc8cd418ab8dbf6a9e6ba7","crmLevel":5,"crmLevelSwitch":0,"followedFlag":false},"themes":[],"htmlText":"Goes up GME , no Robinhood[财迷] ","listText":"Goes up GME , no Robinhood[财迷] ","text":"Goes up GME , no Robinhood[财迷]","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/312951422","repostId":"1137182252","repostType":4,"isVote":1,"tweetType":1,"viewCount":396,"authorTweetTopStatus":1,"verified":2,"comments":[],"imageCount":0,"langContent":"CN","totalScore":0}],"lives":[]}
