亚马逊与FTC达成和解！同意支付25亿美元，解决诱导用户订阅Prime的指控_老虎社区_美港股上老虎

亚马逊与FTC达成和解！同意支付25亿美元，解决诱导用户订阅Prime的指控

华尔街见闻2025-09-26

亚马逊周四同意支付25亿美元，与美国联邦贸易委员会（FTC）达成和解，以解决有关诱导用户订阅Prime会员、阻挠取消流程的指控。根据协议，亚马逊将支付10亿美元罚款，并向约3500万名用户退款共15亿美元，单笔退款为51美元。美国联邦贸易委员会（FTC）周四宣布，亚马逊（Amazon）同意支付25亿美元，对有关“诱导用户购买Prime会员”的指控达成和解。该案件本周二刚刚进行开庭陈词，到周四已经是...

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Agreed to pay $2.5 billion to settle allegations of inducing users to subscribe to Prime","themeId":"","isJumpTheme":false,"ttsUrl":"https://static.tigerbbs.com/fcca86777eea5acfbfa9768353f3f00f","symbols_score_info":{"AMZN":1.5},"content_text":"亚马逊周四同意支付25亿美元，与美国联邦贸易委员会（FTC）达成和解，以解决有关诱导用户订阅Prime会员、阻挠取消流程的指控。根据协议，亚马逊将支付10亿美元罚款，并向约3500万名用户退款共15亿美元，单笔退款为51美元。美国联邦贸易委员会（FTC）周四宣布，亚马逊（Amazon）同意支付25亿美元，对有关“诱导用户购买Prime会员”的指控达成和解。该案件本周二刚刚进行开庭陈词，到周四已经是第三天。媒体分析认为，通过与FTC和解，亚马逊得以避免陪审团做出可能金额更高的赔偿裁决。这起诉讼是FTC在2023年6月、拜登政府执政期间提起的。诉讼指控亚马逊欺骗数千万名消费者注册其Prime订阅服务，并故意设置障碍，阻挠他们取消订阅。若陪审团支持FTC的说法，亚马逊三名高级高管可能会被追究个人责任。根据FTC的说法，亚马逊将支付10亿美元的民事罚款，并向约3500万名因“非自愿Prime注册或延迟取消”受到影响的客户退款15亿美元。根据和解条款，亚马逊将在90天内向符合条件的客户发放每人51美元的退款。FTC表示，亚马逊在此次和解中并未承认任何不当行为。根据协议，亚马逊今后不得再歪曲Prime服务的条款内容。同时，亚马逊必须在注册过程中以清晰、显眼的方式披露服务条款，并在向消费者收费前，获得他们的明确同意。FTC还要求亚马逊提供简便的取消方式，方便用户随时终止订阅。作为和解的一部分，亚马逊及其两位高管，Prime负责人贾米尔·加尼（Jamil Ghani）与健康部门高级副总裁尼尔·林赛（Neil Lindsay，曾负责Prime业务），被禁止继续实施违法行为。FTC主席弗格森（Andrew Ferguson）称，这项罚款是特朗普政府主导下FTC的一项“重大胜利”。亚马逊发言人布拉夫金（Mark Blafkin）则回应称，亚马逊及其高管“始终依法行事，而这项和解将使我们能够继续前进，专注于为客户带来创新。”这是FTC历史上对企业开出的最大罚款之一。2019年，FTC曾以侵犯用户隐私为由，对Meta的前身Facebook处以50亿美元罚款。不过，这次25亿美元的罚款金额，仅相当于亚马逊目前市值（约2.4万亿美元）的0.1%。亚马逊股价周四盘中下跌近1.2%，报217.59美元。与FTC仍有更大规模法律战亚马逊的Prime服务自2005年推出以来，已发展为全球最受欢迎的订阅服务之一，目前全球会员超过2亿人，为公司带来了数十亿美元收入。Prime会员年费为139美元，福利包括免费配送和流媒体内容访问等。数据显示，Prime会员的消费频率和金额都高于非会员。不过，亚马逊仍面临与FTC之间更大的一场法律战。2023年，FTC联合17个州的总检察长，指控亚马逊在电商市场中非法打压竞争。起诉书称，亚马逊滥用其“垄断权力”，抬高商品价格、降低购物体验质量、非法排挤竞争对手，从而破坏了市场竞争。虽然法院去年部分驳回了FTC的起诉请求，但整起案件仍计划在2027年开庭审理。本月稍早，美国地方法院在谷歌的反垄断案中，否决了司法部提出的最严厉处罚方案，例如强制谷歌出售Chrome浏览器。谷歌虽然去年在该案中败诉，但最终得以保留了其主要资产。","kind":"highlight","is_publish_news":true,"is_publish_highlight":true,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"1","news_tag":"policyRegulatory","news_rank":0,"symbols":[],"gpt_button":0,"need_auth":false,"code":"91000000","status":"200"},"commentList":[],"hasMoreComments":false,"newsSizeData":{"likeSize":3,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"isCrawlerRequest":true}