$拼多多(PDD)$_老虎社区_美港股上老虎

杰瑞冲冲冲

06-13

$拼多多(PDD)$ 拼多多售后对真商家真狠。

22年6月9日下单买了个电扇，17号收货。今天发现坏了，店家原规定两年内换新，我准备申请换新。

但店家认为售后时间按下单时间算，我过了售后时间几天。我认为应该按收货时间算，有争议。于是申请平台解决纠纷，确定售后时间。

结果平台与店家沟通后，直接给我申请可以退货退款，还补贴运费，远超预期。

也不知道平台跟店家怎么沟通的。都能超预期给我售后。

这么偏向客户，是不是过头了？走向另一个极端？

免责声明：上述内容仅代表发帖人个人观点，不构成本平台的任何投资建议。

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空中的锦儿
06-16
空中的锦儿
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