特斯拉：产品问题一定坚决负责到底对不合理诉求绝不妥协

金融界网站2021-04-20

金融界网4月19日消息，今日在上海车展媒体日第一天的上午，一位身穿印有“刹车失灵”字样女士的维权将特斯来推上了舆论的风口浪尖。特斯拉股价早盘一度跌逾6%，跌破700美元关口；截止发稿，特斯拉股价跌幅缩窄至4.01%报710.14美元，市值6729亿美元。　　对此，特斯拉晚间通过微博回应上海车展上关于特斯拉产品安全问题的疑问和关注：如果是特斯拉产品的问题，特斯拉一定坚决负责到底，该赔的赔、该罚的罚...

网页链接

免责声明：本文观点仅代表作者个人观点，不构成本平台的投资建议，本平台不对文章信息准确性、完整性和及时性做出任何保证，亦不对因使用或信赖文章信息引发的任何损失承担责任。

精彩评论

浮沫飞尘
2021-04-20
浮沫飞尘
$特斯拉(TSLA)$我还特意查了查别的电动车的新闻，好像刹车失灵的现象很少见报道，几个可能：1.特斯拉车主格外爱碰瓷特斯拉；2.别的车遇到问题处理到位，造成的负面影响比较小；3.特斯拉的车确实问题比别的车多。我个人感觉是第3个原因，还有别的可能行么？请大家补充指正！
- 浮沫飞尘:
  是的
- 如下:
  没听过公关团队？
- 浮沫飞尘:
  这比较的对象为啥没有同价位的新能源车？比如蔚来、理想之类的？
- 炸鸡薯条:
  大篇幅的报道都是利益在竞争，评实力说话
- Johnsonk:
  宝马烧机油比大众严重多了，为什么一提烧机油就想到大众？因为大众卖的多
烽火七郎
2021-04-20
烽火七郎
可这下🇺🇸韭菜特斯拉被骂死了，今天全中国都在跟着女车主喊韭菜特斯拉刹车失灵，要命啊这事😔

发表看法

{"i18n":{"language":"zh_CN"},"isChannel":false,"data":{"share":"https://www.laohu8.com/m/news/2128922708?lang=zh_CN&edition=full","thumbnail":"https://static.tigerbbs.com/a8dee905c75e031fc4f4e71da8a00201","is_english":false,"pubTime":"2021-04-20 00:07","share_image_url":"https://static.laohu8.com/e9f99090a1c2ed51c021029395664489","id":"2128922708","market":"us","top_or_hot":-1,"title":"特斯拉：产品问题一定坚决负责到底 对不合理诉求绝不妥协","media":"金融界网站","content":"<div>\n<p>金融界网4月19日消息，今日在上海车展媒体日第一天的上午，一位身穿印有“刹车失灵”字样女士的维权将特斯来推上了舆论的风口浪尖。特斯拉股价早盘一度跌逾6%，跌破700美元关口；截止发稿，特斯拉股价跌幅缩窄至4.01%报710.14美元，市值6729亿美元。\n　　对此，特斯拉晚间通过微博回应上海车展上关于特斯拉产品安全问题的疑问和关注：如果是特斯拉产品的问题，特斯拉一定坚决负责到底，该赔的赔、该罚的罚...</p>\n\n<a href=\"http://usstock.jrj.com.cn/2021/04/20000732404967.shtml\">网页链接</a>\n\n</div>\n","source":"jinrongjie_stock","html":"<!DOCTYPE html>\n<html>\n<head>\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\" />\n<meta name=\"viewport\" content=\"width=device-width,initial-scale=1.0,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no\"/>\n<meta name=\"format-detection\" content=\"telephone=no,email=no,address=no\" />\n<title>特斯拉：产品问题一定坚决负责到底 对不合理诉求绝不妥协</title>\n<style type=\"text/css\">\na,abbr,acronym,address,applet,article,aside,audio,b,big,blockquote,body,canvas,caption,center,cite,code,dd,del,details,dfn,div,dl,dt,\nem,embed,fieldset,figcaption,figure,footer,form,h1,h2,h3,h4,h5,h6,header,hgroup,html,i,iframe,img,ins,kbd,label,legend,li,mark,menu,nav,\nobject,ol,output,p,pre,q,ruby,s,samp,section,small,span,strike,strong,sub,summary,sup,table,tbody,td,tfoot,th,thead,time,tr,tt,u,ul,var,video{ font:inherit;margin:0;padding:0;vertical-align:baseline;border:0 }\nbody{ font-size:16px; line-height:1.5; color:#999; background:transparent; }\n.wrapper{ overflow:hidden;word-break:break-all;padding:10px; }\nh1,h2{ font-weight:normal; line-height:1.35; margin-bottom:.6em; }\nh3,h4,h5,h6{ line-height:1.35; margin-bottom:1em; }\nh1{ font-size:24px; }\nh2{ font-size:20px; }\nh3{ font-size:18px; }\nh4{ font-size:16px; }\nh5{ font-size:14px; }\nh6{ font-size:12px; }\np,ul,ol,blockquote,dl,table{ margin:1.2em 0; }\nul,ol{ margin-left:2em; }\nul{ list-style:disc; }\nol{ list-style:decimal; }\nli,li p{ margin:10px 0;}\nimg{ max-width:100%;display:block;margin:0 auto 1em; }\nblockquote{ color:#B5B2B1; border-left:3px solid #aaa; padding:1em; }\nstrong,b{font-weight:bold;}\nem,i{font-style:italic;}\ntable{ width:100%;border-collapse:collapse;border-spacing:1px;margin:1em 0;font-size:.9em; }\nth,td{ padding:5px;text-align:left;border:1px solid #aaa; }\nth{ font-weight:bold;background:#5d5d5d; }\n.symbol-link{font-weight:bold;}\n/* header{ border-bottom:1px solid #494756; } */\n.title{ margin:0 0 8px;line-height:1.3;color:#ddd; }\n.meta {color:#5e5c6d;font-size:13px;margin:0 0 .5em; }\na{text-decoration:none; color:#2a4b87;}\n.meta .head { display: inline-block; overflow: hidden}\n.head .h-thumb { width: 30px; height: 30px; margin: 0; padding: 0; border-radius: 50%; float: left;}\n.head .h-content { margin: 0; padding: 0 0 0 9px; float: left;}\n.head .h-name {font-size: 13px; color: #eee; margin: 0;}\n.head .h-time {font-size: 11px; color: #7E829C; margin: 0;line-height: 11px;}\n.small {font-size: 12.5px; display: inline-block; transform: scale(0.9); -webkit-transform: scale(0.9); transform-origin: left; -webkit-transform-origin: left;}\n.smaller {font-size: 12.5px; display: inline-block; transform: scale(0.8); -webkit-transform: scale(0.8); transform-origin: left; -webkit-transform-origin: left;}\n.bt-text {font-size: 12px;margin: 1.5em 0 0 0}\n.bt-text p {margin: 0}\n</style>\n</head>\n<body>\n<div class=\"wrapper\">\n<header>\n<h2 class=\"title\">\n特斯拉：产品问题一定坚决负责到底 对不合理诉求绝不妥协\n</h2>\n\n<h4 class=\"meta\">\n\n\n2021-04-20 00:07 北京时间&nbsp;&nbsp;&nbsp;<a href=http://usstock.jrj.com.cn/2021/04/20000732404967.shtml><strong>金融界网站</strong></a>\n\n\n</h4>\n\n</header>\n<article>\n<div>\n<p>金融界网4月19日消息，今日在上海车展媒体日第一天的上午，一位身穿印有“刹车失灵”字样女士的维权将特斯来推上了舆论的风口浪尖。特斯拉股价早盘一度跌逾6%，跌破700美元关口；截止发稿，特斯拉股价跌幅缩窄至4.01%报710.14美元，市值6729亿美元。\n　　对此，特斯拉晚间通过微博回应上海车展上关于特斯拉产品安全问题的疑问和关注：如果是特斯拉产品的问题，特斯拉一定坚决负责到底，该赔的赔、该罚的罚...</p>\n\n<a href=\"http://usstock.jrj.com.cn/2021/04/20000732404967.shtml\">网页链接</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","isBrief":false,"type":0,"news_type":1,"symbol":"TSLA","symbol_name":"特斯拉","start_time":0,"source_url":"http://usstock.jrj.com.cn/2021/04/20000732404967.shtml","article_id":"2128922708","we_media_id":null,"thumbnails":["https://static.tigerbbs.com/a8dee905c75e031fc4f4e71da8a00201"],"rights":null,"url":"https://stock-news.laohu8.com/highlight/detail?id=2128922708","pubTimestamp":1618848425,"sourceInfo":{"source_id":"jinrongjie_stock","name":"金融界"},"weMediaInfo":null,"summary":"特斯拉股价早盘一度跌逾6%，跌破700美元关口；截止发稿，特斯拉股价跌幅缩窄至4.01%报710.14美元，市值6729亿美元。　　对此，特斯拉晚间通过微博回应上海车展上关于特斯拉产品安全问题的疑问和关注：如果是特斯拉产品的问题，特斯拉一定坚决负责到底，该赔的赔、该罚的罚。对不合理诉求不妥协，同样是我们的态度。特斯拉当时表示，该车主此前曾因超速违章发生碰撞事故，而后以产品质量为由坚持要求退车。","collect":0,"end_time":0,"defaultTopTitle":"jrj.com.cn","property":[],"viewcount":null,"language":"zh","relate_stocks":{"TSLA":"特斯拉"},"translate_title":"Tesla Motors: Product problems must be resolutely responsible and never compromise unreasonable demands","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"TSLA":1},"content_text":"金融界网4月19日消息，今日在上海车展媒体日第一天的上午，一位身穿印有“刹车失灵”字样女士的维权将特斯来推上了舆论的风口浪尖。特斯拉股价早盘一度跌逾6%，跌破700美元关口；截止发稿，特斯拉股价跌幅缩窄至4.01%报710.14美元，市值6729亿美元。\n　　对此，特斯拉晚间通过微博回应上海车展上关于特斯拉产品安全问题的疑问和关注：如果是特斯拉产品的问题，特斯拉一定坚决负责到底，该赔的赔、该罚的罚。这是我们一贯的态度和处理方式。对不合理诉求不妥协，同样是我们的态度。\n\n　　而此前特斯拉曾才微博回应称2021年4月19日在车展现场车主为此前2月发生的河南安阳超速违章事故车主。特斯拉当时表示，该车主此前曾因超速违章发生碰撞事故，而后以产品质量为由坚持要求退车。近两月以来我们始终保持与车主积极协商，表示愿意协助完成检测、维修或保险理赔事宜，同时提出多种解决方案，但是由于车主不接受任何形式的第三方检测，并强烈拒绝我们提出的所有方案，所以相关事宜只能持续沟通。\n　　以下为特斯拉深夜回应全文\n\n　　尊敬的特斯拉用户、网友们、媒体朋友们： \n　　对于大家今天看到的上海车展上关于特斯拉产品安全问题的疑问和关注，抱歉占用大家的时间和公共资源，感谢大家对于特斯拉的关注和监督。 \n　　特斯拉到中国建厂生产，是为了更好地服务中国客户，推动行业发展。我们尊重中国客户，尊重合作伙伴，尊重中国网友，也尊重中国媒体朋友们。我们听到很多中肯的意见和批评，对于这些意见和批评，我们诚恳接受。 \n　　作为一家汽车科技企业，驾驶安全和产品质量一直是我们毫不妥协的品牌追求和基本原则。 \n　　我们的初心是坚持为用户创造安心、舒适的电动出行生活，在我们的业务流程和模式中，消费者是永远的核心，我们珍惜和尊重每一份反馈，并全力以赴、尽己所能去改正、完善，我们相信只有秉承负责任的态度，持续完善客户服务，才能更好的传递优秀产品体验。 \n　　对于大家看到的种种关于特斯拉产品安全问题的疑问和关注，我们始终愿意全力配合国家级的第三方权威机构的全方位检测，希望通过这种方式，让特斯拉的消费者放心，争取消费者的理解和谅解。毕竟，国家级的第三方权威机构，并不是哪一家企业可以左右的。然而，这一愿望至今没有实现。主要原因是我们与用户的沟通方式可能存在着一定的问题，次要原因则是我们确实无法替客户决定用哪种方式解决问题。 \n　　我们珍惜每一个客户，所以我们愿意公开承诺：如果是特斯拉产品的问题，特斯拉一定坚决负责到底，该赔的赔、该罚的罚。这是我们一贯的态度和处理方式。 \n　　同时我们需要说明的是：对不合理诉求不妥协，同样是我们的态度。 \n　　因为不管是消费者还是企业，无论表达什么诉求，在法理上是平等的。处理纠纷，无论是企业还是消费者，都离不开“法理”二字，双方只有合理合法地去沟通和解决，才是真正对消费者和企业都适用的一种公正和公平。 \n　　特斯拉与客户，始终是一体的。企业承担社会责任的方式，是提供优秀的产品，提供良好的服务，创造更好的社会导向和价值。 \n　　将心比心，真诚是最好的桥梁。我们相信，只有实事求是，才能解决问题。这种力量，本就是有温度的。这种力量，才是更加促进行业前进的力量；这种力量，是我们在中国学习到的最根本的力量。 \n　　再次感谢大家的关注，对于客户的具体诉求，我们一定会尽己所能，给大家一个满意的答复。 \n　　大家所有的批评，我们都虚心接受。 \n　　再次感谢大家的宽容和理解。","kind":"news","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"0","news_tag":"","news_rank":0,"symbols":[],"gpt_button":1},"commentList":[{"id":373223033,"gmtCreate":1618851618422,"gmtModify":1618851618422,"author":{"id":"3561172149339565","authorId":"3561172149339565","name":"浮沫飞尘","avatar":"https://static.tigerbbs.com/dadf9881c28d069f18abf5afea7397ff","vip":1,"hat":"https://static.tigerbbs.com/717a877921e5ed88700305c37737450d","crmLevel":1,"crmLevelSwitch":0,"idStr":"3561172149339565","authorIdStr":"3561172149339565"},"htmlText":"<a href=\"https://laohu8.com/S/TSLA\">$特斯拉(TSLA)$</a>我还特意查了查别的电动车的新闻，好像刹车失灵的现象很少见报道，几个可能：1.特斯拉车主格外爱碰瓷特斯拉；2.别的车遇到问题处理到位，造成的负面影响比较小；3.特斯拉的车确实问题比别的车多。我个人感觉是第3个原因，还有别的可能行么？请大家补充指正！","listText":"<a href=\"https://laohu8.com/S/TSLA\">$特斯拉(TSLA)$</a>我还特意查了查别的电动车的新闻，好像刹车失灵的现象很少见报道，几个可能：1.特斯拉车主格外爱碰瓷特斯拉；2.别的车遇到问题处理到位，造成的负面影响比较小；3.特斯拉的车确实问题比别的车多。我个人感觉是第3个原因，还有别的可能行么？请大家补充指正！","text":"$特斯拉(TSLA)$我还特意查了查别的电动车的新闻，好像刹车失灵的现象很少见报道，几个可能：1.特斯拉车主格外爱碰瓷特斯拉；2.别的车遇到问题处理到位，造成的负面影响比较小；3.特斯拉的车确实问题比别的车多。我个人感觉是第3个原因，还有别的可能行么？请大家补充指正！","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":3,"commentSize":7,"repostSize":0,"link":"https://laohu8.com/post/373223033","repostId":2128922708,"repostType":2,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"comments":[{"id":4078838,"gmtCreate":1618879952295,"gmtModify":1618879952295,"authorId":3561172149339565,"author":{"id":3561172149339565,"idStr":"3561172149339565","authorId":3561172149339565,"name":"浮沫飞尘","avatar":"https://static.tigerbbs.com/dadf9881c28d069f18abf5afea7397ff","vip":1,"crmLevel":1,"crmLevelSwitch":0,"individualDisplayBadges":[]},"repliedAuthorId":0,"objectId":373223033,"type":1,"supId":4076430,"prevId":0,"content":"是的","text":"是的","html":"是的"},{"id":4078682,"gmtCreate":1618879259379,"gmtModify":1618879259379,"authorId":3538182554979547,"author":{"id":3538182554979547,"idStr":"3538182554979547","authorId":3538182554979547,"name":"如下","avatar":"https://static.tigerbbs.com/ace8da452b181e90404b43523c6aa0ca","vip":1,"crmLevel":2,"crmLevelSwitch":0,"individualDisplayBadges":[]},"repliedAuthorId":0,"objectId":373223033,"type":1,"supId":0,"prevId":0,"content":"没听过公关团队？","text":"没听过公关团队？","html":"没听过公关团队？"},{"id":4077644,"gmtCreate":1618874820546,"gmtModify":1618874820546,"authorId":3561172149339565,"author":{"id":3561172149339565,"idStr":"3561172149339565","authorId":3561172149339565,"name":"浮沫飞尘","avatar":"https://static.tigerbbs.com/dadf9881c28d069f18abf5afea7397ff","vip":1,"crmLevel":1,"crmLevelSwitch":0,"individualDisplayBadges":[]},"repliedAuthorId":0,"objectId":373223033,"type":1,"supId":4076957,"prevId":0,"content":"这比较的对象为啥没有同价位的新能源车？比如蔚来、理想之类的？","text":"这比较的对象为啥没有同价位的新能源车？比如蔚来、理想之类的？","html":"这比较的对象为啥没有同价位的新能源车？比如蔚来、理想之类的？"},{"id":4076957,"gmtCreate":1618871065475,"gmtModify":1618871065475,"authorId":3442365066490869,"author":{"id":3442365066490869,"idStr":"3442365066490869","authorId":3442365066490869,"name":"炸鸡薯条","avatar":"https://static.tigerbbs.com/6f707637c5fb1d39002f4a168466b6a9","vip":1,"currentWearingBadge":{"badgeId":"35ec162348d5460f88c959321e554969-3","templateUuid":"35ec162348d5460f88c959321e554969","name":"传说交易员","description":"证券或期货账户累计交易次数达到300次","bigImgUrl":"https://static.tigerbbs.com/656db16598a0b8f21429e10d6c1cb033","smallImgUrl":"https://static.tigerbbs.com/03f10910d4dd9234f9b5702a3342193a","grayImgUrl":"https://static.tigerbbs.com/0c767e35268feb729d50d3fa9a386c5a","redirectLinkEnabled":0,"hasAllocated":1,"isWearing":1,"stampPosition":0,"hasStamp":0,"allocationCount":1,"allocatedDate":"2021.12.21","exceedPercentage":"93.87%","individualDisplayEnabled":0,"individualDisplaySort":0,"categoryType":1100},"crmLevel":2,"crmLevelSwitch":1,"individualDisplayBadges":[]},"repliedAuthorId":0,"objectId":373223033,"type":1,"supId":0,"prevId":0,"content":"大篇幅的报道都是利益在竞争，评实力说话 <t-t type=\"img\" src=\"https://static.tigerbbs.com/243d278ccb9804caa76ba7f545297983\"></t-t>","text":"大篇幅的报道都是利益在竞争，评实力说话 <t-t type=\"img\" src=\"https://static.tigerbbs.com/243d278ccb9804caa76ba7f545297983\"></t-t>","html":"大篇幅的报道都是利益在竞争，评实力说话 <t-t type=\"img\" src=\"https://static.tigerbbs.com/243d278ccb9804caa76ba7f545297983\"></t-t>"},{"id":4076437,"gmtCreate":1618852069147,"gmtModify":1618852069147,"authorId":3563357612600728,"author":{"id":3563357612600728,"idStr":"3563357612600728","authorId":3563357612600728,"name":"Johnsonk","avatar":"https://static.tigerbbs.com/8d6ab73351a61f0c3e887a3cffcf2aa2","vip":1,"crmLevel":1,"crmLevelSwitch":0,"individualDisplayBadges":[]},"repliedAuthorId":0,"objectId":373223033,"type":1,"supId":0,"prevId":0,"content":"宝马烧机油比大众严重多了，为什么一提烧机油就想到大众？因为大众卖的多","text":"宝马烧机油比大众严重多了，为什么一提烧机油就想到大众？因为大众卖的多","html":"宝马烧机油比大众严重多了，为什么一提烧机油就想到大众？因为大众卖的多"}],"langContent":"CN"},{"id":373267383,"gmtCreate":1618851091842,"gmtModify":1618851091842,"author":{"id":"3561551230819754","authorId":"3561551230819754","name":"烽火七郎","avatar":"https://static.tigerbbs.com/9edc2b7affad3bebaefcb82d5a12a39b","vip":1,"crmLevel":1,"crmLevelSwitch":0,"idStr":"3561551230819754","authorIdStr":"3561551230819754"},"htmlText":"可这下🇺🇸韭菜特斯拉被骂死了，今天全中国都在跟着女车主喊 韭菜特斯拉 刹车失灵，要命啊这事😔","listText":"可这下🇺🇸韭菜特斯拉被骂死了，今天全中国都在跟着女车主喊 韭菜特斯拉 刹车失灵，要命啊这事😔","text":"可这下🇺🇸韭菜特斯拉被骂死了，今天全中国都在跟着女车主喊 韭菜特斯拉 刹车失灵，要命啊这事😔","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":4,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/373267383","repostId":2128922708,"repostType":2,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"CN"}],"isCommentEnd":false,"newsSizeData":{"likeSize":1,"commentSize":2,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":false,"deviceId":"web-server-community-laohu8-v3","version":"4.29.3","shortVersion":"4.29.3","platform":"web","vendor":"web","appName":"laohu8","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2128922708"}

特斯拉：产品问题一定坚决负责到底 对不合理诉求绝不妥协

精彩评论

特斯拉：产品问题一定坚决负责到底对不合理诉求绝不妥协