$京东(JD)$ 十_老虎社区_美港股上老虎

$京东(JD)$ 十几年的京东老用户说一下对京东在，

24年开始明显感觉到了降低的很，很多问题客服踢皮球，京东PLUS会员，现在找个客服也要排队，四五分钟了，如果服务都做不好的话，京东的核心就丢了一半儿了，这下更看好拼多多了

免责声明：上述内容仅代表发帖人个人观点，不构成本平台的任何投资建议。

精彩评论

搞点零花钱
03-11
搞点零花钱
上周我等了半小时才介入人工客服，突然不知道啥时候就要等这么久，以前基本1分钟就有回复
- HHA_8144:
  估计是裁员了
保险王丁
03-11
保险王丁
对比其他平台，京东客服已经很不错了。京东的问题是面对激烈的内卷：价格战，好像也没有什么特别有效的办法，只能跟着打价格战。
- HHA_8144:
  对的对待价格战平时囤货只有很划算的时候，在张大妈看见才会屯但那个价格其实平台赚不了多少，平时不着急用的东西基本会几个平台比下价，最后下来还是多多便宜，比较着急的东西才会京东买，服务方面还是多多服务更好，多多客服秒接入，秒退款

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