在国内名声臭得要死了

白马河逆林

$携程网(CTRP)$还有人用？

免责声明：上述内容仅代表发帖人个人观点，不构成本平台的任何投资建议。

精彩评论

君子有道
2018-04-05
君子有道
那么大的企业面对那么多的客户，每天一批投诉正常不过了，再牛的企业也做不到零投诉。
- 于无声处起惊雷:
  去哪儿？不好意思，听不懂
- 饲养员回复白马河逆林:
  就你这脑子还买股票？
- 下班炒美元回复白马河逆林:
  贵不代表差…
- 白马河逆林:
  关键体验那么差，一直对比下来携程都是最贵的，酒店信息也不齐全，我前两年就改用去哪儿了，最近改用飞猪，携程反正是很久没用了。
尼古拉斯马光砸缸
2018-05-14
尼古拉斯马光砸缸
前几天刚刚经历：定了第二天的酒店，用信用卡预付了全部房费，后来行程变化需要取消（离订单的入住时间至少还有8小时以上），被客服告知只给退一半钱，最后我说要找工商部门投诉，才答应给退全款。后来得知，酒店是给全额退款的，但是携程在中间搞鬼，为了自己的KPI，故意只退一半钱，酒店退给他们全款，想空手套白狼
破1024
2018-04-03
破1024
还行吧，媒体夸大了事实。做服务的公司每天服务几百万客户，个别出纰漏很正常；不要人云亦云，辩证看问题
下班炒美元
2018-04-13
下班炒美元
你不感觉是蓄意的吗
pml
2018-04-02
pml
问题都出在机票上，其实都懂的～

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9

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