骑手面临二选一？京东美团“战火”升级两家平台均称鼓励自由接单

澎湃新闻2025-04-21

京东和美团的“外卖竞争”愈发激烈。　　4月21日，京东集团发布公告称，近期，有竞对平台再次玩起“二选一”游戏，强迫各位骑手不能接京东平台的秒送订单，如有违反，会采取封杀措施。过去，各位骑手都是在三大平台之间自由接单，才能保证自己的收入。因个别平台“二选一”行为，大家的收入会降低16-25%左右，我们对各位的遭遇深表同情，也对个别平台违法违规行为表示谴责。　　为了支持外卖骑手自由接单，保障大家的收入...

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JD.com Meituan's \"war\" upgrades, both platforms say they encourage free orders","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"89618":0.6,"09618":1,"03690":1,"MPNGY":1,"JD":1,"HMTD.SI":0.6},"content_text":"京东和美团的“外卖竞争”愈发激烈。　　4月21日，京东集团发布公告称，近期，有竞对平台再次玩起“二选一”游戏，强迫各位骑手不能接京东平台的秒送订单，如有违反，会采取封杀措施。过去，各位骑手都是在三大平台之间自由接单，才能保证自己的收入。因个别平台“二选一”行为，大家的收入会降低16-25%左右，我们对各位的遭遇深表同情，也对个别平台违法违规行为表示谴责。　　为了支持外卖骑手自由接单，保障大家的收入，京东推出以下紧急援助措施：　　1、所有被竞对平台封杀的骑手，京东保证给予足够单量，确保收入不降。　　2、加大全职骑手招聘力度，未来三个月将招聘名额由五万名提高到十万名。　　3、所有骑手，如有对象，京东可以优先为您的对象安排工作，比如全职快递员、全职保洁，实现“双职工”待遇，大幅提高家庭收入。　　4、京东集团对兼职骑手永不强迫“二选一”，鼓励大家在各平台自由接单，保障收入最大化。　　此外，京东还表示，近期竞对平台对兼职外卖骑手强迫“二选一”的行为，事发突然，导致京东平台部分外卖订单延迟，造成了不良用户体验，在此向相关用户表达深深的歉意，自今日起，所有超时20分钟以上的外卖订单，京东全部免单。京东集团已经成立紧急应对小组，本周一定会解决送餐速度问题。　　值得一提的是，此前美团曾经回应过“二选一”相关说法。　　4月19日，美团表示，有多条包含“美团封杀骑手去某平台跑单”“不要去跑某平台，查到就是永久封号”等内容的聊天截图，在社交平台上广泛传播。相关内容纯属编造，均为谣言。美团面向全行业招募优质骑手，不会违规限制任何骑手的准入准出，更不会因此对骑手进行永久封号处置。针对上述谣言截图，公司已固定证据，对未经核实就散播上述谣言的账号以及幕后推手，也将通过法律手段维护自身权益。　　美团称，一直致力于为骑手提供公平、自由的工作环境，充分尊重骑手自主选择工作平台的权利。一直以来，美团对恶意造谣、扰乱平台秩序及骑手群体稳定的行为，都坚持“零容忍”，联动各方对编造谣言者进行坚决打击。自2024年以来，公司积极配合有关部门打击涉骑手各类谣言案件共计62起，相关涉事人员被依法处以刑事强制措施、行政拘留、行政处罚、教育训诫等。　　京东方面持续就外卖发声，表明了入局的强烈决心。　　4月15日，一段京东创始人、董事会主席刘强东2024年内部讲话的线上会议视频流出。刘强东谈到：“我给京东外卖定一条规矩，京东外卖永远赚的净利润不允许超过5%。超过5%，我要处分人的。我们一定要在行业里面，按照三毛五的理论，来约束自己的赚钱能力、赚钱欲望。”　　4月初，澎湃新闻记者从京东方面获悉，京东集团CEO许冉在谈及入局外卖的原因时表示，最重要的是解决行业痛点、满足用户需求，“如果其他平台已经充分满足了用户的需求，那其实就不会存在现在的这些行业痛点。外卖行业本就是一个宽广的赛道，完全容得下多个平台。”　　当时许冉透露，百亿补贴上线后，单量增长很迅速，京东外卖的餐饮日订单量预计突破500万单，这个速度远远快于预期。　　许冉说京东做外卖更多考虑的不是竞争因素，而是用户需要什么，“这就像开车一样，更多的是往前看，而不是天天看后视镜。”竞争对手只是京东做外卖可以参考的对象。（文章来源：澎湃新闻）","kind":"news","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"-1","news_tag":"","news_rank":0,"symbols":[],"gpt_button":0,"need_auth":false,"code":"91000000","status":"200"},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":false,"tenantId":"TBCN","deviceId":"web-server-community-laohu8-v3","version":"4.36.2","shortVersion":"4.36.2","platform":"web","vendor":"web","appName":"laohu8","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2529125278","isCrawlerRequest":true}

骑手面临二选一？京东美团“战火”升级 两家平台均称鼓励自由接单

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骑手面临二选一？京东美团“战火”升级两家平台均称鼓励自由接单