富途回应网络异常：客户异常情况已大多恢复设立专线客服跟进

21世纪经济报道02-13

南方财经2月13日电，隔夜美股开盘后，富途平台发现网络异常，导致部分客户出现无法操作订单指令等情况。2月13日，富途回应称，“我们立即进行了排查和修复，截至当晚23:15，新增交易订单已恢复正常；目前受影响期间的客户异常情况已大部分恢复，针对个别特殊情况，我们正在积极跟进处理。”富途强调，对受影响的客户深表歉意。为更好解决客户问题，已设立专线客服团队，随时为客户提供答疑和支持。未来将继续努力提升...

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富途回应网络异常：客户异常情况已大多恢复 设立专线客服跟进

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富途回应网络异常：客户异常情况已大多恢复设立专线客服跟进