DXC Technology与ServiceNow深化战略合作

美通社11-23 02:58

DXC Technology与ServiceNow深化战略合作，加速为企业带来生成式人工智能的价值新卓越中心融合了DXC在行业和人工智能领域的专业知识以及ServiceNow的GenAI解决方案，旨在简化人工智能的采纳流程弗吉尼亚州阿什伯恩2024年11月23日 /美通社/ -- DXC Technology（纽约证券交易所代码：DXC），一家名列财富500强的全球领先技术服务供应商，今日宣布与...

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Impact核心功能——涵盖咨询、工程和安全企业服务——以及ServiceNow GenAI解决方案Now Assist，来加快他们在人工智能领域的进展。 在GenAI卓越中心，DXC人工智能顾问将引导合作客户通过人工智能实现技术现代化，从而提升技术性能并实现切实的业务成果。 例如，DXC在其服务交付平台上部署了Now Assist，这一举措为500多家客户带来了事件管理流程的革新，并通过人工智能提升了成果。 这简化了IT运营，提升了效率，并改善了客户体验。 通过这种方式，DXC每月节省了近10,000个小时。“客户正寻求利用人工智能转型他们的业务，与ServiceNow携手，我们具备专业技术，能够大规模地实现人工智能的高影响力应用案例，”DXC咨询与工程服务部执行副总裁Howard Boville表示。 “我们的客户必须确保他们的人工智能技术符合数据隐私、治理和合规性的最高标准。 DXC作为值得信赖的合作伙伴，深刻理解客户在发展过程中所面临的挑战和机遇的重要性。”“企业正热切期望通过GenAI实现价值增长和提升生产力，”ServiceNow全球合作与渠道高级副总裁Erica Volini说道。 “我们的使命是让人工智能服务于更多企业，而像DXC这样的合作伙伴对于这一努力至关重要。 新卓越中心融合了DXC深厚的行业专业知识和广泛的业务规模，以及Now Assist解决方案和人工智能平台中的GenAI功能——这正是推动企业实现真正转型的动力所在。”今日公告进一步巩固了DXC作为ServiceNow领先合作伙伴的地位，双方已有15年的深厚合作关系，期间DXC助力客户部署ServiceNow的产品和服务。 DXC正与各行业客户携手，通过ServiceNow实现显著的成效，涵盖领域包括：Swiss Federal Railways利用DXC的系统集成，将面向员工和客户的应用程序与Now Platform相结合，帮助铁路每天安全运送125万乘客和205,000吨货物。Jollibee Foods Corporation（JFC）与DXC建立了基于创新和支持的长期合作伙伴关系。 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