报告：近六成中企计划在未来一年新增数字化转型投资

第一财经08-21

“今年核心的（数字化）基础设施，不管是中小企业还是大企业都在做，有的大企业还面临系统到期该怎么升级的挑战，这是比较明显的现象。”在8月21日举行的2024埃森哲中国企业数字化转型指数报告发布暨媒体圆桌上，埃森哲大中华区技术服务事业部总裁俞毅对第一财经表示。俞毅说，另一个明显的趋势是中企在全球化进程中加快了数字化转型的推进，同时生成式AI（人工智能）在中企“出海”中的应用也比较明显。“全球化过程中...

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year","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"ACN":0.9},"content_text":"“今年核心的（数字化）基础设施，不管是中小企业还是大企业都在做，有的大企业还面临系统到期该怎么升级的挑战，这是比较明显的现象。”在8月21日举行的2024埃森哲中国企业数字化转型指数报告发布暨媒体圆桌上，埃森哲大中华区技术服务事业部总裁俞毅对第一财经表示。俞毅说，另一个明显的趋势是中企在全球化进程中加快了数字化转型的推进，同时生成式AI（人工智能）在中企“出海”中的应用也比较明显。“全球化过程中对于云化以及数据合规等各种套装软件都是有要求的，包括IT的组织模式。因为原来以自建为主，那么如何在不同地域建立共享服务中心，存在一个比较全面和强劲的数字化转型推力。”俞毅说。第三个趋势是基于大量国内的点状落地，中企还在利用数字化技术聚焦消费加快提升消费体验。埃森哲最新发布的《2024中国企业数字化转型指数》（下称“报告”）也显示，更多的中企计划加大数字化领域的投入，利用人工智能等技术进行持续转型。报告表明，近六成（59%）的受访企业表示，计划在未来一年对数字化转型项目增加投资，可见企业对技术创新的强劲需求。越来越多的企业计划借助以人工智能为代表的先进技术重塑各项职能，其中制造（48%）、财务（45%）和供应链（42%）成为三大重点关注领域。根据埃森哲的测算，企业若能以员工和创新为核心、负责任地大规模应用生成式人工智能，与激进情形（即以削减成本为核心快速运用的方式）相比，到2038年或将在中国释放逾2.86万亿美元的额外经济价值。报告还称，更多中企致力于重塑其业务和职能，开创竞争新前沿，“重塑者”企业比例上升至4%。不过，中国企业在全局规划、技术架构升级、组织变革等方面，仍有不小的进步空间。自去年开始，埃森哲从战略、运营、创新、数字核心、可持续和人才等关键维度来衡量企业重塑进程。面对不断变化的环境，中企在维持卓越运营的同时，重塑重心回归创新和增长：中企的平均得分为46分（以当前所能预见的最先进状态的数字企业100分计），在开创竞争新前沿上的得分增长最快，而在打造数字核心、释放人才力量等指标上的得分依旧偏低。尽管认识到技术应用和投资的必要性，要想充分释放技术的价值，中企仍面临多重挑战，需要完善人工智能战略、增强数字技术基础、提升组织变革能力。报告显示，仅有15%的中国企业成立了人工智能相关团队，有专门的战略和预算；中国企业用于偿还技术债的IT预算占比显著高于全球；只有32%的受访中国企业高管表示正在尝试重新设计现有的工作岗位，以适应生成式人工智能等新兴技术，这一比例远低于全球平均数字（46%）。埃森哲的这项研究连续七年跟踪中国企业数字化转型进程。今年的研究调研了来自八个行业的450家中国企业。埃森哲全球副总裁、大中华区主席朱虹表示，技术变革步伐不断加快，对商业、社会的影响也在持续增强，以更大的格局把握技术是企业持续转型的关键。企业在面对技术部署、变革管理、创新加速等重要问题时，都需要从全局出发，坚持以人为本，才能有效解决复杂的业务和组织挑战，实现应用和治理兼顾，塑造独特的竞争优势。报告建议企业从“以价值为导向”“构建新型数字核心”“重塑人才和工作”和“打造负责任的AI”四个方面采取行动，稳健地释放技术、组织、人才等全面价值。","kind":null,"is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"0","news_tag":"","news_rank":0,"symbols":[],"gpt_button":1},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 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