中国联通(00762)6月智慧客服客户问题解决率为98.7%

智通财经16:36

智通财经APP讯，中国联通(00762)发布公告，截至2024年6月份，“大联接”用户累计到达数约10.66亿户，5G套餐用户累计到达数约2.76亿户，物联网终端连接累计到达数约5.62亿户。5G行业虚拟专网服务客户数为12016个。当月智慧客服客户问题解决率为98.7%，当月智慧客服智能服务占比为84.6%。授权专利本年累计数量为892件。

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