都2024了，中国移动还在收“来电显示费”

中国青年报07-19

没想到，都5G时代了，中国移动居然还在收取“来电显示费”。对消费者意外发现的这个细节，中国移动表示，是因为部分消费者使用了旧套餐，需更换套餐才能免费使用来电显示服务。其实，深层次的原因是运营商漠视消费者的知情权。运营商应清晰告知用户服务及费用变更，尊重消费者的选择。同时，对于已收取的费用，应考虑合理退费或补偿，以维护用户合法权益。漫画：程璨来源：中国青年报2024年07月19日 04 版

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