桂林突发洪水 OTA为游客免费退订

21财经网06-20

21世纪经济报道记者高江虹北京报道6月20日，针对桂林突发洪水，同程、去哪儿、携程和途家民宿等OTA平台启动应急保障措施，为受影响的游客提供免费退订和改期服务。不同OTA的免费期间不一样，多数可免费退订的是6月22日之前的酒店、出行和旅游产品订单。酒店方面，同程旅行表示在其各平台预订6月20日~22日期间入住桂林市酒店的用户，如果因洪水原因无法出行，同程旅行将启动平台保底机制，未入住订单可免费...

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