丹碧丝导管棉条没有棉条，多处污渍？宝洁：涉事批次产品合格

南方都市报04-23

近日，有消费者在社交平台发文投诉称，其购买的丹碧丝易推导管棉条里没有棉条，而且导管外侧及包装内侧均有碎屑，该消费者怀疑为“干血迹”。丹碧丝（TAMPAX）为宝洁旗下女性护理品牌。针对此事，4月23日，宝洁相关负责人回应南都湾财社记者称，根据消费者提供的批号，该产品出厂记录完全合格。该负责人称，品牌方一直积极与消费者保持联系，因到目前为止还未拿到涉事样品，暂时无法判断。投诉：消费者称丹碧丝导管棉条...

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Procter & Gamble: The batch of products involved is qualified","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"PG":1},"content_text":"近日，有消费者在社交平台发文投诉称，其购买的丹碧丝易推导管棉条里没有棉条，而且导管外侧及包装内侧均有碎屑，该消费者怀疑为“干血迹”。丹碧丝（TAMPAX）为宝洁旗下女性护理品牌。针对此事，4月23日，宝洁相关负责人回应南都湾财社记者称，根据消费者提供的批号，该产品出厂记录完全合格。该负责人称，品牌方一直积极与消费者保持联系，因到目前为止还未拿到涉事样品，暂时无法判断。投诉：消费者称丹碧丝导管棉条没有棉条导管及包装均有污渍广东的郑小姐告诉南都湾财社记者，今年2月3日她在天猫超市购买了三盒丹碧丝易推导管式卫生棉条，每盒七支装，共花费51.9元。郑小姐提供的产品图片显示，该盒丹碧丝生产日期为2023年3月25日，宣称欧美进口。受访者供图4月15日，她撕开一支导管棉条的包装时发现掉出了碎屑，并在该导管外侧以及包装袋内侧均发现了这些碎屑，此外，导管内没有棉条。对于这些碎屑，郑小姐怀疑是“干血迹”，并担心这支导管是已经用过的有血迹的塑料管，“希望查清楚是否存在生产企业二次利用卫生棉条塑料管的情况”。郑小姐提供的照片显示，导管的花纹手柄部分以及产品外包装内侧，均有明显的褐色污渍。受访者供图郑小姐随后又打开了另一盒全新的丹碧丝导管棉条，发现里面的导管均有棉条。因此目前，郑小姐没有发现更多存在问题的导管棉条。郑小姐表示，4月19日，宝洁公司回复她称，公司查询了涉事产品批次号，并称产品是正常出厂的、没有问题。宝洁让消费者把涉事产品寄过去，并提出可以退款并给郑小姐补寄一盒新的产品。但郑小姐暂未将涉事产品寄回，“我怕他们拿了证据后不承认。如果能有公信力比较大的机构或者第三方能帮忙拿去检测，我是非常愿意寄给他们的”。郑小姐告诉南都湾财社记者，宝洁公司最近一次联系她是在4月21日傍晚，对方称会让工厂调查，大概需要30天时间。宝洁：根据消费者提供的批号该产品出厂记录完全合格4月23日，宝洁相关负责人回应南都湾财社记者称，品牌丹碧丝正在积极与消费者联系，根据消费者提供的批号，该产品出厂记录完全合格。该负责人称，品牌方一直积极与消费者保持联系，因到目前为止还未拿到涉事样品，暂时无法判断。相关：丹碧丝所在业务板块为宝洁净销售额唯一出现下滑的板块丹碧丝（TAMPAX）为宝洁旗下女性护理品牌。丹碧丝官方资料显示，1931年，伊勒·C·哈斯博士发明了世界上第一根导管式棉条，并取名“TAMPAX”，寓意“女神之吻”，2017年，丹碧丝产品进入中国。不久前，4月19日，宝洁发布2024财年第三季度（2024.01-2024.03）财报。财报显示，报告期内，宝洁净销售额同比增长1%至202亿美元，归母净利润同比增长11%至37.54亿美元。丹碧丝、护舒宝、帮宝适等品牌均归属宝洁旗下婴儿、女性和家庭护理板块（Baby, Feminine & Family Care），这是宝洁第二大营收板块，2024财年Q3营收占比达24%。财报显示，Q3，该板块涨价2%，销量下滑3%，净销售额同比减少2%至49.36亿美元，也是唯一净销售额出现下滑的板块。但是，该板块净利润同比增8%。财报截图南都湾财社记者注意到，Q3，宝洁全线涨价，其中，理容板块（Grooming）涨价幅度最高，为10%；销量变化上，除了婴儿、女性和家庭护理板块，医疗健康板块（Health Care）销量也出现了下滑。在该季度财报电话会议上，宝洁CFO Andre Schulten表示，Q3，大中华区有机销售额同比下降10%，高端护肤品牌SK-II在大中华区的销售额下降约30%。值得注意的是，宝洁高层连续两个财报季度都指出大中华区和SK-II销售额均有较大下滑。Andre Schulten称，当务之急是在中国建立品类消费并恢复业务增长，全力以赴加快SK-II在中国的增长。采写：南都湾财社记者 冯家钜 詹丹晴","kind":null,"is_publish_news":null,"is_publish_highlight":null,"is_publish_live":null,"is_publish_wemedia":null,"editions":null,"symbols":[],"gpt_button":1},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":false,"deviceId":"web-server-community-laohu8-v3","version":"4.22.4","shortVersion":"4.22.4","platform":"web","vendor":"web","appName":"laohu8","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2429948130"}