优先AI争夺战！亚马逊Alexa部门收缩，将裁员数百人

华尔街见闻2023-11-18

美国电商巨头亚马逊正在对该公司智能语音助理Alexa业务裁员数百人，并表示将投入更多资源打造生成式AI功能，凸显出该公司在ChatGPT等生成式AI带来的竞争所面对的压力。消息显示，美国电商巨头亚马逊正在对该公司智能语音助理Alexa业务裁员数百人，并表示将投入更多资源打造生成式AI功能，凸显出该公司在ChatGPT等生成式AI带来的竞争所面对的压力。根据亚马逊美东时间周五发给员工的一份备忘录，该...

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Amazon Alexa unit shrinks and will lay off hundreds of people","themeId":"25955d19fa2d43939e83c90cfa835330","isJumpTheme":false,"ttsUrl":"https://static.tigerbbs.com/8b98d0fd297cea2d66eb5adac3b8b867","symbols_score_info":{"AMZN":1},"content_text":"美国电商巨头亚马逊正在对该公司智能语音助理Alexa业务裁员数百人，并表示将投入更多资源打造生成式AI功能，凸显出该公司在ChatGPT等生成式AI带来的竞争所面对的压力。消息显示，美国电商巨头亚马逊正在对该公司智能语音助理Alexa业务裁员数百人，并表示将投入更多资源打造生成式AI功能，凸显出该公司在ChatGPT等生成式AI带来的竞争所面对的压力。根据亚马逊美东时间周五发给员工的一份备忘录，该公司负责Alexa和Fire TV业务的副总裁Daniel Rausch表示，亚马逊正在将资源更好地匹配公司的优先业务，包括致力于打造生成式人工智能的能力。他表示，这些资源转移将让一些项目停止运转，导致数百个工作岗位被清除。不过，Rausch并未具体说明，哪些项目将被停止。数据显示，自2014年发布以来，Alexa语音助手目前链接数百万Echo智能音箱和其他亚马逊家用电子产品，部门员工人数一度达到5000人。尽管在发布之初，Alexa语音助手被认为是开创性的技术，但亚马逊一直未能继续拓宽Alexa的使用深度，其主要功能仍停留在基本对话，如查问天气、播放音乐。而近期崛起的ChatGPT等生成式AI则拥有更强大的对话功能，暴露出亚马逊软件的短板。目前，亚马逊仍在努力给Alexa注入更多对话能力。今年9月，亚马逊透露将为Alexa更新生成式AI，例如帮助用户草拟信息。Alexa部门主管也走马换将，长期执掌该部门的Dave Limp加入了亚马逊前老板贝索斯（Jeff Bezos）的火箭公司蓝色起源（Blue Origin），他的岗位由微软高管Panos Panay接任。亚马逊自成立以来长时间未出现大规模裁员，直到一年前，因该公司疫情期间扩大招聘导致人员冗杂而裁员2.7万人，这是该公司历史上最大规模裁员。今年3月，亚马逊又继续裁员9000人，首席执行官Andy Jassy表示，裁员对象是云服务业务、人力资源、广告和Twitch直播服务。自此以后，亚马逊一直在持续寻求削减成本，陆续也有更多裁员发生。最近，亚马逊缩减了音乐部门和视频游戏部门的岗位，并关闭了实体成衣店。Rausch表示，美国和加拿大的被裁人员将在美西时间周五接到通知，印度被裁人员将于下周通知，其他国家员工将陆续按各自的时间要求通知。他还表示，亚马逊仍然对Alexa取得的进步感到鼓舞，该平台每个小时都有数亿次的用户交互活动。亚马逊股票美东时间周五盘中上涨1.19%，报144.49美元，该股今年迄今涨幅已经超过68%。","kind":"highlight","is_publish_news":false,"is_publish_highlight":true,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"0","news_tag":"","news_rank":0,"symbols":[],"gpt_button":1},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":false,"deviceId":"web-server-community-laohu8-v3","version":"4.29.3","shortVersion":"4.29.3","platform":"web","vendor":"web","appName":"laohu8","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2384626913"}