Royal Mail plc, together with its subsidiaries, operates as a universal postal service provider in Italy, France, Spain, Germany, North America, the Western United States, Canada, Croatia, the Czech Republic, Hungary, Romania, Slovakia, and Slovenia. It offers parcels and letter delivery services under the Royal Mail and Parcelforce Worldwide brands. The company also provides services for the collection, sorting, and delivery of parcels and letters. In addition, it operates ground-based parcel delivery networks in Europe comprising the GLS network that covers 36 European countries and nation states through wholly-owned and partner companies. Further, the company provides express parcel delivery and logistics services. Additionally, it engages in property holdings activities; and provision of facilities management services. The company serves consumers, sole-traders, small and medium-sized enterprises, large businesses, retailers, and other postal operators, as well as business to business, and business to consumer sectors. Royal Mail plc was incorporated in 2013 and is based in London, the United Kingdom.